- Peanut butter Ho Ho’s
Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile.
"Betsy's the best😊"
Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showing her concern for the customer as number one.
Other Employees Tagged:
"Always a pleasure "
Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. thanks
"Wonderful to work with!!"
Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!!
Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth games. We tell him what we are looking for and he advises us with solid honest feedback. It’s great working with Steven.
The service department is also fantastic. No games. Honest and professional service team with great customer service skills.
We will definitely be back here again for more cars!
- Peter Falivene
All my service needs were taken care of with speed and excellent care. I would suggest Lombard Ford for those looking for outstanding sales and service
"Great as usual "
Took my truck in for work to be done, like dealing with betsy, honest friendly and hard working, always does her best to help me out, greatly appreciated
"Awesome communication "
Not knowing a lot about car lingo and how stuff works, she sat down and explained it in a simpler, non technical way so I knew that needed to be fixed. THANKS SO MUCH. I knew my car was in good hands.
The service department at Lombard Ford is always honest. They never do any work that isn't required and always check to ensure you are in agreement with needs to be done and the price. They make you feel like a friend.
"Above and Beyond!"
Having scheduled service on my F150 Betsy Koenig took over and made my day!! Betsy had me set up with a loaner, and when i showed up with only "old" insurance cards I thought the day was lost - but Betsy didn't! When the insurance company failed to help Betsy jumped on line, established an account in my name, printed new insurance cards, and saved the day!! Then gave me a tutorial in a new Ford Escape that would rival any veteran car salesman's efforts, and sent me on my way!
Wait! Not done yet! The truck had some scratches on the side panels, and Betsy enlisted Mike in the body shop! Mike worked his magic, and when I picked the truck up the next morning it was beautiful!
Thant's the second example of "the extra mile" Lombard Ford offers. Thank you Betsy Koenig, Mike, Steve, and Mr. Rob Lombard!!!
Yank Rowan, Watertown, Ct.