Individual service of Bhav and Matthew was great. they wanted to make sure I was happy and satisfied with my car and spent much time with me. But their were a couple of hiccups that caused inconvenience that I do not blame them as individuals but the company.
"Strong customer service"
- Zhongda Cao
This is my first time to deal with JEEP. Very lucky that I met Bhav and Terrence.They give me very strong customer service. Thank you for those guys!
"Professional service "
The sales is very friendly and professional... And the sales can try his best to negotiate best price for me. Highly recommended for the services..
"Bhav is superb"
Leasing my first vehicle with Bhav was nothing short of a pleasure. He was patient and honest, qualities much appreciated in his line of work. Having worked in the sales industry and being an attorney, I can honestly say Bhav was very knowledgeable of his product line and extremely reasonable with pricing. He took my budget and met every request I had...he even worked hard to obtain the car color I really wanted. I strongly recommend going to see Bhav if you are in the market for a new car.
Thank you Bhav.
Other Employees Tagged:
Went looking for a new SUV and got exactly what I wanted. Sales associate Bhav was very helpful and marlon in finance got the best deal
"Very good experience."
Went to dealership thinking about busing a car, but when I got there I found an excellent deal on a jeep wrangler, so I purchased a car.
"FIRST SERVICE EXPERIENCE"
The service with Rich was professional and prompt. He was personable and gave me accurate information and called me back in a timely manner. The overall operation is impressive given the restraints of space. The waiting area is clean and the bagels were excellent and the coffee is not bad.
Other Employees Tagged:
"Lying Salesperson (edited for a positive ending)"
I am FURIOUS! You have a LYING salesman, Bhav (unsure of spelling)! Upon returning my leased vehicle and leasing another, I told him that I didn't have my second key fob with me and that I would bring it the next day. He said "Don't worry about it". I also pointed out that the new leased Jeep was missing the cargo cover and he said "take that on" (from the car I returned. I kept the fob for two weeks, just in case, then threw it out. Now I received a bill from the Fusion Lease Company close to $2000. Some of the charges were for the bumper...okay, I get that. I spoke to Jay, manager, salesman and lease company. Bhav LIED and told Jay that he told me to bring the key the next day. I am a customer since the EIGHTIES, with my very first Jeep Cherokee! I will be there to "discuss" this with Jay and Bhav. Your salesperson should 1) Know that a key fob has to be returned. 2) Know that you can't switch out a missing item from on car to another and 3) NOT LIE TO HIS MANGER OR CUSTOMER!