"Our recent purchase at Hatchett Hyundai West"
We were very pleased with our experience of buying a new car at Hatchett Hyundai West. Our salesman, John Olson was extremely professional and went out of his way to make sure we received the vehicle we wanted at a price we could feel comfortable with. John is such a kind, caring man and a real asset to the Dealership. We also appreciated Mr. Ayesh and his willingness to give us the best deal he felt he could. We enjoyed our time in the Finance Dept with Kurt Bull. He made the usual drudgery of paperwork seem almost fun.
I would highly recommend going to Hatchett and working with Bill Stout. I enjoyed working with someone who gave straightforward answers to all of our questions. No industry nonsense language.
He made us feel relaxed as we did our comparisons, left and shopped other dealerships and came back a couple days later. I'm sure he knew we wanted the Hyundai, but he was still no pressure, happy to take the time with us to give us the answers we needed.
We didn't have to jump thru hoops to get a solid offer to discuss, they happily wrote it all down, so that we had a clear idea of exactly what we ere getting. I'd trust Bill with my next car purchase also.
"Berta's Santa Fe"
I purchased this 2017 full size Santa Fe Limited after a test drive and comparisons to other similar vehicles. John Olson answered my questions over a period of weeks and wasn't pushy. He gave us time to consider our purchase. This SUV has a good balance of power, room and fuel economy. The first trip resulted in the rated highway mileage plus. One interesting point was the aerodynamics of the windshield. The bugs did not seem to hit in the vision area. We are quite pleased with not only the dealership, but also the product.
"Positive Car Buying Experience, Great Customer Service"
My first car buying experience was extremely positive thanks to Bill Stout and the team at Hatchett Hyundai West. They made me feel comfortable, welcomed, and had overall great customer service. Bill Stout listened to what I was looking for and was genuine in helping me find something that fit my needs. He was patient and extremely knowledgeable. When it came down to purchasing time Kurt Bull was great in helping me understand the finances. Very pleased with my 2018 Hyundai Elantra.
This was my second time buying a vehicle from Matt at Hyundai. After buying my first vehicle with Matt five years ago I knew I wanted to go back to him. Matt is so kind and straight forward with me and makes it a truly enjoyable and easy process! I also had the pleasure of working with the manager Bill and Kurt in financing, both made me feel so welcome. Definitely a 10 out of 10 would recommend!
"2017 elantra sport"
Over all a good experience. The only issue I have is I wanted my windows tinted. Salesman Dan along with Bill Ayesh said I could get them done at there cost and Dan would set it up.. I texted Dan 3 different times to get it set up and asked him about it once whole i was in dealership getting a car wash... and the last he said was he would have no loaner cars for the day for quite some time and and he thought he had someone who could do it cheaper.. i really felt i got the run around on the window tinting.. first off how could i get it any cheaper than dealers cost with a company they use often to tint windows.. Dan would not even give me a price. I got the car on August 19 and still to this day never heard back another word about it.. or not even a follow up call to see if I am satisfied with vehicle.. so finally I went and found my own place to get window tinted and paid full price.. I just really feel the after care of the deal was awful.. they talk about being part of the Hyundai family when you make a purchase.. well I find that to not be so true.. Kurt was wonderful and made sure I understood everything completely.. Bill I feel bent over backwards to get my payment where I need to be with very little down and not much of anything for a trade. He spent a lot of time on it and I appreciate it.. and Dan was very helpful on showing the different cars I looked at and was satisfied up until the window tinting.. I am the type of person if you tell me you are going to do something I expect you to uphold the deal.. so I must give only an average rating ..
Other Employees Tagged:
, Kurt Bull
"BIll Stout perfect salesman"
BIll Stout met us at our car as son as we pulled into the lot. He asked the most important things we wanted in a vehicle and then led us to those. Never any pressure. He was very knowledgable about everything on the vehicle. he made our buying experience easy and pleasureable. The whole experience from start to finish was excellent and we will not hesitate to buy again from BIll Stout. A-1 Customer service!!
"Top Notch Service"
I recently purchased a vehicle at Hatchett Hyundai West in Wichita KS. Matt Watson was amazing I cannot say enough about Mr. Watson, he did everything he could to assist with the purchase of my brand new 2017 Santa Fe Sport Ultimate and made sure all of our (husband and I's) expectations were met. Not only was he extremely genuine and a gentleman he was so professional, knowledgeable, super friendly, patient, kind and his approach was quite relaxed and there was no pressure from him at all. He has kept in touch since the purchase to make sure everything is still to our satisfaction. Finally, this would not have been possible without the help of the Sales Manager, Bill Ayesh. Bill was very honest and upfront about everything and went out of his way to make sure he explained every single penny we were spending and he did it with grace and professionalism he is the best. I definitely recomend you stop by and have Matt and Bill assist you with your Hyundai purchase. You will not regret it. Thank you Matt and Bill!
"Bill Stout and Hatchett Hyundai are a winning combination!!"
- The Hardtarfer's
This is the second vehicle we have bought from Bill Stout and Hatchett Hyundai. The reason we returned to by another vehicle was simply because, Bill Stout is an amazing sales representative! Bill Stout spent several, patient, hours with us as we were indecisive about what we really wanted. Bill Stout explained every detail he could think of. Bill Stout made our buying experience fantastic! We were not necessarily fixated on Hyundai, but we new were going to buy a car from Bill Stout.
If you are in the market for a New Hyundai or even a "Any Brand" pre-owned vehicle, we highly recommend you visit Bill Stout at Hanchett. You won't be disappointed!!
"# 6: #2 with John"
Everyone is friendly and helpful. The facility is always clean and organized. John is great to work with, he can answer your questions or find the answer for you. Worked with him on my previous car and was glad he was still around for this one.