Bill Basden
Bill Basden at Dave White Chevrolet
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Bill Basden

Parts Specialist

Dave White Chevrolet

5880 Monroe St
Sylvania, OH 43560

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7 Reviews
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7 Reviews

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7 Reviews of Bill Basden

August 01, 2023

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Employee Rating

By far the very best customer service in the industry. Jay Yoder was terrific from start to finish on the purchase of my 2023 C8 Corvette. I have purchased several vehicles, new and used from Dave White. More

by autopartsa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your 2023 C8 Corvette. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

January 25, 2023

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Employee Rating

lousy service, they play with the clients' time, they communicate with the client for other things and they are not able to communicate to cancel an appointment, they make the client go, waste the day an More

by Juan pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2023

Dave White Chevrolet responded

Thank you for your review, Juan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 13, 2022

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Employee Rating

There’s a gentleman who processes cars in on the morning shift who doesn’t realize how sarcastic and dour he can be to the customer he services. More

by keithleejohnson1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jim Comiskey, Greg Randall

Oct 16, 2022

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 19, 2022

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Employee Rating

Set up a n appointment to have a recall part put on my truck ..... waited 45 min only to find out that the part wasn't even there.. they even had the vin number..... so they should have known that it More

by mrsmarywallace43528
Friendliness
Recommend Dealer
No

Other Employees Tagged: Racquel Hossler, Alexis Schultz, Eric Roznoski, Jim Comiskey, Alexis Keener , Vanessa Cole, Kyle Ganues, Christian Gomez, Eric Mack

Mar 08, 2022

Dave White Chevrolet responded

While we're disappointed that your initial visit didn't meet your expectations, we're glad to hear that the issue has now been resolved. Thank you for sharing your review; customer satisfaction is our top priority and we value all feedback. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

January 15, 2022

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Employee Rating

Every time I visit Dave white Chevrolet it’s always a great experience. The staff is super helpful and nice. They are definitely the best car dealer in my book More

by MONTE8322S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Yoder , Kyle Ganues

Jan 15, 2022

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 02, 2020

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Employee Rating

Dave white did a good job on working on my car for the first time and so far I've been good with the car it's still under warranty so far so good 😄 More

by ALWORMELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mehling, Racquel Hossler , Vanessa Cole, Wesley Esquivel, Matt Peters

Dec 02, 2020

Dave White Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

December 17, 2019

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Employee Rating

Excellent Job! Fast and expedient repair. Thank you Alexis, Rollie, Lisa in Parts, Jenny, all under the careful watch of Matt, Thanks again for an excellent repair a More

by NY FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mehling, Shane McGaharan, Bill Roemer, Alexis Schultz, Greg Randall , Matt Kwiatkowski, Fred Lumm, Eric Mack, Tony Martin, Lisa, Greg in Parts, Rollie in Service, Jenny and Marissa.

Dec 17, 2019

Dave White Chevrolet responded

Frank, Thank you for the kind words for our service department! We look forward to sharing your compliments with Alexis, Rollie, Lisa, and Jenny and don't hesitate to let us know if we can be of further assistance. Regards, The DAVE WHITE CHEVROLET Team The Place To Go Is Alexis & Monroe, Dave White Chevrolet

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