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William Cossman
William Cossman at Lehigh Valley Acura
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William Cossman

Sales Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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4.9
31 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.9

31 Reviews

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31 Reviews of William Cossman

April 11, 2024

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Employee Rating

I unexpectedly got a nail stuck in my drivers side rear tire and I was able to get in the same day and have it fixed!! Mark was great! More

by sec0831
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Yes
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Apr 11, 2024

Lehigh Valley Acura responded

We're glad to know that we could help you out in a pinch at Lehigh Valley Acura! Thanks for your kind words about Mark, and drive safely.

March 19, 2024

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Great service, answered all questions, no hassle with paperwork, great explanation of all features on new car. More

by Ron
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Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

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Mar 20, 2024

Lehigh Valley Acura responded

Ron, we're glad to know you had a great experience at Lehigh Valley Acura. We always aim for hassle-free paperwork and clear explanations. Enjoy your new ride!

March 14, 2024

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Th explained what they were going to do and when finished they went over exactly what they did. They explained about a recall for my car but they said the part was on back order and I was put on a w More

by Tom
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Jungblut

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Mar 15, 2024

Lehigh Valley Acura responded

Tom, it's great to know that our team at Lehigh Valley Acura kept you well-informed about your car service and recall situation. We appreciate your patience while we wait for the part to arrive. Thanks for leaving a review!

February 26, 2024

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Excellent service Caring about customers Workmanship is always great Clean Adequate time schedule Waiting room clean & neat Mark Jungblut ....excellent service More

by klabuda
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Jungblut

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Feb 26, 2024

Lehigh Valley Acura responded

We're so glad to know you had an excellent service experience at Lehigh Valley Acura! Our team always strives for top-notch workmanship and customer care. Thanks for your kind words about Mark, we'll be sure to pass them along!

February 17, 2024

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Very nice people and delivered a good experience. .very aware of my time and got it done fast. More

by Bkwinter
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

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Feb 19, 2024

Lehigh Valley Acura responded

We are glad to hear that our team delivered prompt service. Thank you for sharing this feedback with all of us at Lehigh Valley Acura!

February 16, 2024

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Excellent team , worked with me and what I wanted to be at for price range. More

by Amr121780
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kay Frederick, Matthew Jones, Drew Seltzer

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Feb 16, 2024

Lehigh Valley Acura responded

Thanks for choosing Lehigh Valley Acura! It is great to hear that our team helped you secure an excellent vehicle within your price range. Enjoy the drive!

January 22, 2024

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Very courteous, professional and knowledgeable. Highly recommend them for any and all service needs. Work done in a timely fashion. More

by Docoliverk
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Recommend Dealer
Yes
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Jan 22, 2024

Lehigh Valley Acura responded

We appreciate your recommendation and are glad to know you've had a positive experience with our team at Lehigh Valley Acura! We strive for professionalism, knowledgeability, and efficiency in all we do so it's wonderful to receive this feedback. Thank you!

January 16, 2024

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Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

by Iggysmalls83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz, Kay Frederick, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana, Andy Llano , Zach Kotran

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Jan 16, 2024

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our team at Lehigh Valley Acura and are enjoying your new 2023 Acura MDX Type S! Thanks for recommending us, we truly appreciate it.

November 23, 2023

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Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz, Kay Frederick, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana , Zach Kotran

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Nov 25, 2023

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

September 05, 2023

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Service Advisor, Adniel Garcia is a very professional -asks good questions, focused on what I need to have done. More

by ceschoen94
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Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Sep 06, 2023

Lehigh Valley Acura responded

We're glad to know that Adniel provided you with such professional service at Lehigh Valley Acura. We appreciate your feedback and look forward to assisting you again in the future!

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