Bill Doyle
Bill Doyle at Jim Norton Chevrolet
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Bill Doyle

Finance Manager

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Bill Doyle

April 09, 2024

Dealership Rating
Employee Rating

Very clean and inviting very Friendly staff and friendly services, Rob and Austin went above and beyond More

by cwgrlunlimited07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burch, Austin Yates

Apr 10, 2024

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rob and Austin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

April 04, 2024

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Employee Rating

I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting More

by Casaundra Parham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Jim Norton Chevrolet responded

Thank you for visiting Jim Norton Chevrolet, Casaundra. We are glad that we could provide an overall positive car-buying experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Sales Manager, David Patuto, dpatuto@jimnortonchevy.com, 918-259-9253. Sincerely, Courtney, Jim Norton Auto Group

March 09, 2024

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Employee Rating

I expected the car I purchased would be detailed and filled up with gas but it wasn't. It was washed off, and 3/4 tank of gas. Now for Jim Norton Chevrolet I traded a paid for 2016 Suburban LS in and h More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2024

Jim Norton Chevrolet responded

Hi Terry and thank you for providing your last name. Our GM, Lance Franklin, left you a voice mail this morning so we can discuss your concerns directly. We appreciate you reaching out. Leaving Lance’s contact info here as well for your convenience: lfranklin@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

Mar 09, 2024

Terry responded

Okay I would like to clarify a couple things about the review I left about my experience at Jim Norton Chevrolet. It was not aimed at Anthony Brinkley because he made sure while I was there things went as well as they could because I had spoken with him on the phone and text on the day I ended up there and purchased the van from Amber Brewster as the sales person. She told me while I was in finance she would gas up the vehicle and detail. So I assumed it would be detailed and filled up. It got washed and enough gas to move the needle to right close to 3/4 tank. After I came out of finance and Bill had called her to tell her our business was complete she came over and gave me my tag off my trade and my toll tag. Then handed me two sets of keys after a 45 second demonstration of how to remote start the Odyssey EX-L. No formal walk around. My entire dissatisfaction is with the business office and the sales manager that helped put the deal together and Bill Doyle for not calling me back after leaving two messages for him one on voicemail and one with another fiance person. But when I was there Bill Doyle was very professional. The customer service was non existent. If I could change the star rating for sales team I guess Anthony Brinkley would be 4 ⭐⭐⭐⭐, Amber Brewster would stay the same at 2 ⭐⭐.

January 23, 2024

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Employee Rating

I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c More

by m.warman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freisen

Jan 24, 2024

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

December 16, 2023

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Everyone went out of their way to make our purchase a great experience. Highly recommend them! More

by adhash63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kik, Michael McCollum

Dec 18, 2023

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

November 25, 2023

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Esmeralda Garcia helped me find an amazing suv really good customer service I recommend going to Jim Norton Chevrolet More

by SageWarren37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Yates, Esmeralda Garcia

Nov 27, 2023

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 22, 2023

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Employee Rating

It was genuinely the best car buying experience I have ever had. The salesman was very helpful and friendly. It was a very smooth, pleasant process. I would 100% but a car from trey again. More

by edwardsbryan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TREY GAWF

Nov 24, 2023

Jim Norton Chevrolet responded

Congratulations on your new purchase, Bryan! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

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Colin helped me find everything I wanted in a vehicle and they answered all the questions I had and made sure I was comfortable with the whole process. More

by VictoriaHarrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Collin Stoker

Nov 22, 2023

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Victoria. Sincerely, Courtney, Jim Norton Auto Group

November 21, 2023

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Employee Rating

Great service and great communication. 10/10. I will definitely recommend to my family and friend’s. Best salesman ever phenomenal service. Excellent dealership. More

by Alyssagawf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TREY GAWF

Nov 22, 2023

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

November 02, 2023

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Employee Rating

I do not recommend purchasing a vehicle from Jim Norton Chevrolet in Broken Arrow, Oklahoma. More

by Maison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 02, 2023

Jim Norton Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Sales Manager, Ben Johnson, bjohnson@jimnortonchevy.com, 918-615-2996 at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

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