537 Reviews
Write a Review537 Reviews of Bill Gaines
August 30, 2014
Thanks Chris You made the buying experience simple and easy. We were in and out in a couple hours and you kept us informed along the way. Thanks Chris! You made the buying experience simple and easy. We were in and out in a couple hours and you kept us informed along the way. Thanks Chris! More
Other Employees Tagged: Chris Stewart
August 30, 2014
Amazing experience! It's hard enough to shop for a vehicle, today I did it with my 4 small children in tow and had the best experience! Everyone at Glenn Toyota was super It's hard enough to shop for a vehicle, today I did it with my 4 small children in tow and had the best experience! Everyone at Glenn Toyota was super friendly. Eric Potter was SO helpful. I am beyond amazed at our experience!'n More
Other Employees Tagged: Eric Potter
August 26, 2014
Pleasurable experience now & then Bought my first Toyota from Glenn Toyota about 13 years ago. Stopped by to look at some new cars not really out to buy, but was met within 5 minutes Bought my first Toyota from Glenn Toyota about 13 years ago. Stopped by to look at some new cars not really out to buy, but was met within 5 minutes by Tim Adcock. We started talking and bartering, then within 15 minutes we decided upon a new Prius. I loved the car I bought 13 years ago and could not part with it, so I kept it also. I love the new Prius and Tim has made the experience of buying a new car as pleasurable as it was 13 years ago. Thanks Tim for all your help. More
August 17, 2014
awesome tim adcock chris stewart and everyone else made this experience the best car buying adventure. thanks for talking about golf, no headaches, got everyt tim adcock chris stewart and everyone else made this experience the best car buying adventure. thanks for talking about golf, no headaches, got everything that I wanted. More
Other Employees Tagged: Chris Stewart
June 04, 2014
Exceptional experience with my "new" Toyota Dealer I have been thinking for quite a while about buying another used Toyota because of the outstanding service we have gotten from other Toyotas we have o I have been thinking for quite a while about buying another used Toyota because of the outstanding service we have gotten from other Toyotas we have owned. I had heard of Glenn Toyota in Frankfort many times but had never visited. I first went online to see what Glenn had available in used and new Camrys. The selection was great so I made the short drive to see the cars in person. As I arrived a young saleswoman approached and offered assistance. She was very helpful, very informative, and not pushy at all. Pushy or aggressive car salespeople really turn me off. At first I was looking for a used Camry, and there were several that caught my eye. However, the sales person brought my attention to the huge sale that was currently being offered on new Camrys. Again, she did this without being pushy or "in my face". The difference in the used car price (and warranties, etc.) and the new car price was so slight--it seemed to make good sense. . .and good cents, to go with the new Camry. So we did!! And, the closing with paperwork and a helpful "review of the car and its features" was as enjoyable an experience as had been our shopping for the car on the lot. Will we return to Glenn Toyota of Frankfort the next time we are in need of a new or used car? We will indeed!! More
Other Employees Tagged: Sarah Mahmoud
May 21, 2014
4Runner Purchase Skeet Tuttle made our new car purchase such an easy and stress-free experience. As someone that stresses out easily, she made the process practically Skeet Tuttle made our new car purchase such an easy and stress-free experience. As someone that stresses out easily, she made the process practically enjoyable. She is the "consummate professional" and it always a pleasure to do business with Skeet and the entire Glenn Toyota Team. Christy Fields More
Other Employees Tagged: Skeet Tuttle
May 21, 2014
New Car purchase We recently purchased a new car from Glenn Toyota. Our salesman was Ken DeGrant. This young man is personable and very willing to help us during the We recently purchased a new car from Glenn Toyota. Our salesman was Ken DeGrant. This young man is personable and very willing to help us during the purchasing process. He is certainly an asset to the dealership. More
May 19, 2014
purchased a toyota at this dealership I was in the market for a toyota tundra crewmax. As i looked and shopped via internet and in person i located what i was looking for a glenn toyota in I was in the market for a toyota tundra crewmax. As i looked and shopped via internet and in person i located what i was looking for a glenn toyota in frankfort. It was pre owned with low milage and toyota certified. I called the dealership to see if it was still there and what kind of price could they negoiate. I live approximately 150 mile from there and didn't want to make a wasted trip and when i talked to the salesman (David Burnside) i explained that to him. The truck was priced competitively with other dealers on similar trucks. We made the deal on the phone and i explained when i got there if anything was different (a lot of non sense extra fees) i would walk away and not buy anything. When i arrived i met him in the parking lot and test drove the truck. Everything was exactly what he said and i bought the truck in less than 30 minutes. He and the dealership made this purchase the easiest i had ever made. I would definitely consider buying from them again and would recommend this dealer and salesman to others. More
Other Employees Tagged: David Burnside
May 18, 2014
Purchase of new car 2014 Venza We spent the entire day at the CCU tent sale where we purchased our new vehicle. Our main contact was Brian Thompson with whom I had corresponded th We spent the entire day at the CCU tent sale where we purchased our new vehicle. Our main contact was Brian Thompson with whom I had corresponded the week before. Everyone was so accommodating and helpful. This was a first time visit to the dealership and I must say I am very pleased. I will highly recommend Glenn Toyoto to friends. Thanks Brian Thompson--you are the best! Also, it was a pleasure meeting the dealer Mr. Tewell who was very attentive to our needs. A great place to purchase a car! More
Other Employees Tagged: Jimmy Williams
April 28, 2014
Best purchase experience we've ever had! 5+ stars! This dealership is first class from top to bottom. First of all, they participate in Kelly Blue Book promotions that surprisingly the dealerships clos This dealership is first class from top to bottom. First of all, they participate in Kelly Blue Book promotions that surprisingly the dealerships closer to where we lived did not and would not even match the promotion price. We called ahead with many questions and they were all thoroughly answered by sales associate Ben Thompson. If you have questions, ask for Ben Thompson - he is incredibly knowledgeable, patient, and personable. We made an appointment to come see the cars and (and finally met Ben) and saw very quickly that this dealership is where we wanted to do business - very professional yet easy going low pressure environment, big beautiful well kept lot and building, extremely friendly welcoming staff. Test drive was awesome. The car (Toyota Prius 2014) was even more than I was hoping it would be. Ben drove us through some gorgeous horse farm drives and then stopped the car midway for us to get out and learn about the car's features and technology. I have to say, not being a very techy person, the new technologies in these cars can be a bit intimidating. Its easy to say "oh I won't use that" until somebody patiently shows you. Ben explained and set up everything for me so well and made it so easy for me to understand that I KNOW the features I will be using are things I definitely WOULDN'T be using unless it had been explained to me like he did. The payment setup was just as easy and enjoyable. We met Bill Gaines for the financing and he made the experience quick and very enjoyable. I was told this guy has been doing this for 30 years and his stories are just awesome to hear! When we left with the car, Ben made sure we understood that if we had ANY questions or issues to not hesitate to call. And believe me, you can tell that HE MEANS IT. Bottom line, if you're looking to buy a car (like the awesome Prius I just bought), you want to come here and you want to ask for Ben Thompson. Mary Helen Shashy More
Other Employees Tagged: Ben Thompson