"We Said Yes to the Car "
It was apparently not an original idea to get a new car on the last day of the year, but working with Bill Goggin helped me and my family go home with a new Honda CRV. Going through the process with Bill was smooth as he answered all questions patiently (and sometimes the same question many times). We left looking forward to working with hopefully working with him again in the future!
"First new car purchase - great experience "
Bill was very helpful in assisting me with the best deal while also considering my needs. I was hesitant because this was my first new car purchase, but the process went very smoothly as he was transparent during the entire time. Thanks bill!
"Nice people! "
I worked with Bill Goggins and Kenny, the finance manager. Both were very kind and effective. There was another agent, Anthony, who had a history with the used car I purchased, and he came over, too, to tell me what he knew. I loved that moment of collaboration - a rarity in my experiences at dealerships.
Bill was extremely patient and willing to create a deal that worked for me. I'd highly recommend him!
"Great car buying experience and Superb service:"
Bill made my wife and I very comfortable from the moment we met. As we started talking business, he went to great details to show us how competitive his price was using Carfax to demonstrate that he was in line with the competition within a 25 miles radius. Bill went well beyond the call of duty when he offered to drive the car back to my house after I told him that my wife has a hard time driving at night. After the deal was concluded Bill wanted to go over all the car's features but after going over a few I wanted to go home as it getting late and I was hungry. But the next day, I received an email from Bill inviting my wife and I to stop by at our earliest convenience to once again go over all the car features since I am sure he realized that I missed most of his explanations the night before. My wife and I definitely will recommend Bill and Motor Werks to our friends. Thanks again Bill.
Bill was available with very little notice, showed me the exact car I had found online, and managed to help me while simultaneously helping another customer with a purchase as well. The financing portion was also one of the quickest and most painless I've experienced -- thanks to Kenny Wadman for that. I'd definitely make a recommendation based on this experience.
"Extremely satisfied with the experience!"
I am a skeptical, particular person, especially when it comes to car buying, and I was extremely pleased with the experience I had with Billy and the financing team. They gave me the pros and cons to the cars I was considering, they patiently helped me view and consider each model and the pricing, and they did a thorough walk through of each car so I fully understand what I was buying. If you are looking for a straight-forward, stress-free, objective car buying process, come to this place!
"Efficient, competitive process"
If you're looking for a competitively priced, efficient, straight forward car buying experience, look no further than Bill. Since I knew exactly what I wanted, I was able to agree to a firm, out the door price with Bill even before even stepping foot at the dealership. Bill even prefilled the forms and had them all ready for me so that went I came in, all I had to do was sign and drive off! I would definitely recommend Bill to any friends or family in the market for a Honda (or any other cars that are sold by Motor Werks).
"Excellent Car Buying Experience with Bill"
We recently worked with Bill to purchase a Honda CRV LX.
What I was most impressed with was Bill's openness and honesty throughout the process. He had to put in some extra work to get the particular car we wanted in stock within our timeline, and he was great about keeping us up-to-date on his progress. The pricing was very fair and honest- there were no silly added fees tacked on.
During my previous car buying experience, I had to walk out of several dealerships for various reasons, so I was prepared for the worst when I started looking at purchasing another car. I was pleasantly surprised with the service I received from Bill and Motor Werks and would recommend them to anyone looking for a fair, honest car buying experience.
"Exceptional customer service"
- Steph Wang
Bill Goggin was a wonderful person to work with. He cares deeply about the customer and was very knowledgeable as well. He took the time to explain all the features and never rushed us through the process. Highly recommend working with him. The dealership as a whole was wonderful as well. A Starbucks is always a plus but every person we interacted with was lovely. Great dealership and sales team!
" Efficient and Enjoyable Experience"
- 12/15 buyer
I had done my research and knew what I wanted when I met with Bill Goggin at Motor Werks Honda in Barrington. He didn't have to sell me on the 2015 Honda Fit I purchased. I was, however, overwhelmed by the modern technology and vowed to study the manual. Imagine my surprise when three day after my purchase, I received a communication from Bill inviting me to come in for tech tutoring. I'm looking forward to listening to the radio after my lesson with Bill.