"C 43 amg "
The team at MB of Smuthtown have been great, I’ve leased 3 cars with them, this last car Fritz and team made sure that I got the car I wanted at the price I needed. I am very happy with the service provided. Will lease again with them!
"K.M "Excellent Service and Professionalism""
MB of Smithtown displays class, professionalism and quality work in there service department. I have purchased 5 Mercedes from this dealership in the past and they have always treated me like family. Recently when my wife was diagnosed with back issues from cancer Bill Riedel and Steve Godden accommodated us in regards to getting my wife into a comfortable vehicle to help my wife in her situation. Since 1995 Andy Schleiffelder and Bob Vella in the past were my service advisors who did an extraordinary job and now Rob Picone is assigned as my service advisor. My vehicle had problems when accelerating from the start position it would buck and loose power.Rob worked with Bob Vella to get my problem solved. They had one of their top technician take a test drive with me and he was able to diagnose the problem. After working on my vehicle and determined to get the situation rectified, it was accomplished. I was updated by Rob Picone every step of the way. MB of Smithtown is the place for purchase and or service, there is no need to look any further.
"Best dealership experience ever!"
First of all. The tone of the dealership and service is set by General Manager Bill Riedel. In this business, he is as good as it gets. The service given by Valentine Horvath IV - exceptional. From looking at inventory - to delivery. Valentine was an A+ the whole way. His knowledge and experience lead me to making the best decision on a car......... I LOVE!
thank you Mercedes Benz of Smithtown. First class start to finish
"Always attentive to our needs."
Exceptional attention and service have been the norm for decades of my experience. It seems that there is no end to the improvements which I have observed on each occasion of my visits. It is truly a pleasure working toward the ideal outcome with all of them.
I would kindly thank service rep Rich Werner for his outstanding customer service going above and beyond completing the service of my vehicle though the system was down due to damage line in the area and advanced getting the job well done ! Thank you Rich
I would also like to extend my thanks to Bill Riedel confirming my satisfaction and always making my visit always a positive effect ... Thank you Bill
Also thanks to the parts person for his diligence finding replacement windshield sticker !
"Easy and Stress-free"
- Sandy S
Ray Davino made the ordeal of having my windshield replaced through Allstate easy and painless.
He arranged for a loaner car and explained the process for filing the claim. I had my car returned in 24 hours and all the paperwork was perfect!
This was my first time purchasing a Mercedes-Benz and I must say that Mercedes-Benz of Smithtown made my transaction the most pleasurable and memorable auto experience that I have ever had. Bill Riedel and Peter Langlois are consummate professionals!
"Best Dealership and Team!"
- Burak kebapco
Thanks to Ricardo and Adnan. I do really appreciated for your help. Mb Smithtown always make you feel great👍👍 Also I would like to say thanks to Bill Riedel too.
Although my car had some initial problems with the newest software present in my phone/phone provider, the entire dealership participated in trying to rectify the problem but ultimately asked for my patience to wait for a major software update from Mercedes. They understood my frustration and compensated me appropriately. I was taken seriously and offered the respect due a customer.
"Professional courteous knowledgeable "
From sales to service I feel there is always someone on staff who will take care of me
I will always recommend Competition MB of Smithtown
A great experience!
Thank you All