"Best dealership !"
I have been with Mercedes Benz of Smithtown for 19 years. They are the best! The service is amazing everyone goes above and beyond to make you happy. You walk in and everyone knows your name and the service starts.
"Great experience "
Dealing with Justin Stein and Bill Riedel was a pleasure! They listened to my wants and found me the perfect Mercedes! No games, simple, fair transaction!
WAS TAKEN CARE AS SOON AS I GOT THERE. JOE ROMEO WAS ATTENTIVE N ANSWERED ALL MY QUESTIONS. ABOVE MY EXPECTATIONS. Also BILL RIEDEL BEST MANAGER EVER. GREAT GUY GREAT PERSONALITY MAKES ME FEEL COMFORTABLE LIKE I AM WITH FAMILY. A PLEASURE TO DEAL WITH HIM N SERVICE DEPT N ALSO JEFF MARSHAL. THE WAY DEALERSHIP SHOULD RUN.
"Beyond outstanding "
- George Hawrey
This experience was truly the car leasing experience of a lifetime,Trent was my salesman and couldn’t have been more helpful with all aspects of my leasing experience,Bill Riedel was beyond amazing getting me into my dream car,I will never use another dealership after the superb A+++ service I received there.
"Great Car - Caring Salesman"
My salesman Valentine Horvath was very considerate of my needs. He was patient and efficient.
Valentine gave me a very workable deal and took extra time with all of my questions and desires.
I would definitely choose Mercedes again if I could have him as my salesman.
"C 43 amg "
The team at MB of Smuthtown have been great, I’ve leased 3 cars with them, this last car Fritz and team made sure that I got the car I wanted at the price I needed. I am very happy with the service provided. Will lease again with them!
"K.M "Excellent Service and Professionalism""
MB of Smithtown displays class, professionalism and quality work in there service department. I have purchased 5 Mercedes from this dealership in the past and they have always treated me like family. Recently when my wife was diagnosed with back issues from cancer Bill Riedel and Steve Godden accommodated us in regards to getting my wife into a comfortable vehicle to help my wife in her situation. Since 1995 Andy Schleiffelder and Bob Vella in the past were my service advisors who did an extraordinary job and now Rob Picone is assigned as my service advisor. My vehicle had problems when accelerating from the start position it would buck and loose power.Rob worked with Bob Vella to get my problem solved. They had one of their top technician take a test drive with me and he was able to diagnose the problem. After working on my vehicle and determined to get the situation rectified, it was accomplished. I was updated by Rob Picone every step of the way. MB of Smithtown is the place for purchase and or service, there is no need to look any further.
"Best dealership experience ever!"
First of all. The tone of the dealership and service is set by General Manager Bill Riedel. In this business, he is as good as it gets. The service given by Valentine Horvath IV - exceptional. From looking at inventory - to delivery. Valentine was an A+ the whole way. His knowledge and experience lead me to making the best decision on a car......... I LOVE!
thank you Mercedes Benz of Smithtown. First class start to finish
"Always attentive to our needs."
Exceptional attention and service have been the norm for decades of my experience. It seems that there is no end to the improvements which I have observed on each occasion of my visits. It is truly a pleasure working toward the ideal outcome with all of them.
I would kindly thank service rep Rich Werner for his outstanding customer service going above and beyond completing the service of my vehicle though the system was down due to damage line in the area and advanced getting the job well done ! Thank you Rich
I would also like to extend my thanks to Bill Riedel confirming my satisfaction and always making my visit always a positive effect ... Thank you Bill
Also thanks to the parts person for his diligence finding replacement windshield sticker !