Bill Sabatini | Page 4

Great experience. Everyone was so helpful and curtious. I would recommend to anyone who's looking for a car or truck. They know there stuff. Glen M. would recommend to anyone who's looking for a car or truck. They know there stuff. Glen M. More

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Excellent customer service Helpful and Honest, very willing to work with you to make it happen. Harry Shah was very personable and made our purchase pleasant. Great experience! Helpful and Honest, very willing to work with you to make it happen. Harry Shah was very personable and made our purchase pleasant. Great experience! More

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The entire team was very professional organized and patient with me because I did not have too much time. Chris Keefe is very knowledgeable about all vehicles and was very effective in helping me find patient with me because I did not have too much time. Chris Keefe is very knowledgeable about all vehicles and was very effective in helping me find a vehicle to fit my needs. Best experience ever no pressure . He made great suggestions and I got the best car within my budget. Thank you Chris, More

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The collaboration of their team members to ensure quality and satisfying service was impressive. They listened to my needs. The sales person took the time to establish a rapore. He was very knowledgeable. and satisfying service was impressive. They listened to my needs. The sales person took the time to establish a rapore. He was very knowledgeable. And comfortable with technology. He is also committed to customer satisfaction. More

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Buyers beware. Go somewhere else I wish I could give a negative amount of stars but I can't, so therefore I'm forced to give this dealership zero stars. I have a 2018 Jeep Grand Chero I wish I could give a negative amount of stars but I can't, so therefore I'm forced to give this dealership zero stars. I have a 2018 Jeep Grand Cherokee that I purchased brand new from here in November of 2017. Currently I have approximately 29k miles and as of today 01/22/2019 it's been 52 days since it was towed here because of transmission issues and not being able to put gas in it. From day one this has been a nightmare after I waited 6 hours for a tow from Jeep emergency roadside. The service department is by far the worst that I have ever experienced. Good luck trying to get through to them because they never pick up. Leave a voicemail and you probably won't get a phone call back for 5 plus hours if your lucky. Ive been ghosted by everyone. Service writer, service manager and even the owner of the dealership. Also I was hung up from a case manager at Jeep headquarters that I filed a claim with when I asked to speak with his supervisor . I've been lied to about the parts being installed in my Jeep. I was told all these parts were ordered and being installed and they are not on my work order. I attempted twice picking up my Jeep and had to immediately bring it back within 20 minutes. The first time I was still unable to put gas in it and a check engine light came on the second attempt picking it up which was probably caused by whatever work they did. Finally when my Jeep was ready for pickup they call me and say that my windshield is cracked due to "extreme cold weather" and they wanted to install some aftermarket windshield which I denied. Now I've been told approximately 2 more weeks for this windshield to come in. All this dealership cares about is selling vehicles. You are forgotten about once you sign that contract. More

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Excellent service and customer care! Excellent customer service and the people are extremely friendly. Quality workmanship throughout the entire dealership. If you are looking for a great Excellent customer service and the people are extremely friendly. Quality workmanship throughout the entire dealership. If you are looking for a great car at a great price - Danbury Automotive is the place to buy your next car! More

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Service recall / oil change tire rotation Did exactly as they said they would very polite and accomadating. Was able to get us a rental car bc it took longer than a day. Did exactly as they said they would very polite and accomadating. Was able to get us a rental car bc it took longer than a day. More

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Bye Bye Car Went in for an oil change, left carless. My daughter was so excited when she bought her first car. Two years later and she's going in for a routine o Went in for an oil change, left carless. My daughter was so excited when she bought her first car. Two years later and she's going in for a routine oil change and got told her car fell off the lift!!!!! Her car was totaled. What's worse is that all they did was offer half the value of the car. Terrible. Offered us a deal on a new car which was worse than any other dealership would offer even in spite of them totaling her car. This will be the last time my family or myself will buy a car here. More

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Voice activation issue Had issues with 16 Jeep Wrangler limited with voice recognition system. Took some time to figure it out but seems to be working fine now. Thank you. Had issues with 16 Jeep Wrangler limited with voice recognition system. Took some time to figure it out but seems to be working fine now. Thank you. More

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Amazing staff and workflow! I had an amazing experience purchasing a new Jeep Grand Cherokee. The staff worked well together to quickly help me pick out my vehicle. Then the pu I had an amazing experience purchasing a new Jeep Grand Cherokee. The staff worked well together to quickly help me pick out my vehicle. Then the purchase, prep, and deliver of my vehicle was quick and painless. I HIGHLY RECOMMEND PURCHASING FROM DANBURY AUTO!! More

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