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Bill Stephens
Bill Stephens at Norm Reeves Genesis of Cerritos
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Bill Stephens

General Manager

Norm Reeves Genesis of Cerritos

10907 E 183rd St.
Cerritos, CA 90703

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Bill Stephens

April 22, 2024

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Very high end VIP experience. My car was picked up and delivered back to me More

by Betzireed
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Apr 23, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your experience! We're thrilled to provide you with our VIP service, ensuring convenience and satisfaction every step of the way.

April 05, 2024

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EVERYONE was so kind and very helpful and very informative about the Genesis product and services. We test drove 2 gas SUVs and 1 electric. We selected the electric because of the smooth and qu More

by cearlygolf
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vito Beato, Mariana Lopez, Benjy Brown , Lisa Lopez

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Apr 08, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear about your positive experience with our team and our Genesis vehicles. Enjoy your smooth and quiet ride in your new electric SUV!

December 02, 2023

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Norm Reeves Genesis goes above and beyond to insure their customers are satisfied. Thanks too Isaac and his team More

by gselmanson
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Diaz

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Dec 04, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for the kind words! Isaac and our team at Norm Reeves Genesis are thrilled to have provided you with exceptional service. We appreciate your support!

November 22, 2023

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Best Genesis dealership ever! Great service and follow up!!! They always exceed my my expectations! More

by lauracarrow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao, Mariela Valdez, Ali Moshtari, Clay Van Hook, Vito Beato, Benjy Brown, Isaac Diaz

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November 22, 2023

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Great service, beautiful dealership, and everyone is knowledgeable about the products and super nice. Service was great. More

by kcuriel996
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjy Brown, Madison Huttlinger , Aidan Nuno

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Nov 22, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a fantastic experience at our dealership. We look forward to serving you again in the future.

November 04, 2023

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So easy to set up and very flexible. They made the experience so enjoyable. I dont know if i could do it any other way anymore. More

by rvalemania0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariela Valdez, Vito Beato, Perla Avila , Aidan Nuno

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Nov 06, 2023

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you found our service setup easy and enjoyable! Providing a seamless and flexible experience is our goal, and we appreciate your positive feedback. If you have any further automotive needs, please don't hesitate to reach out. Thank you for choosing us!

November 04, 2023

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I had a great customer experience and felt that the customer service really goes above and beyond to help the customer More

by robertjflores100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao, Mariela Valdez, Albert Pantoja, Luis Trujillo , Kyle predmore

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Nov 06, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team went above and beyond to provide you with great customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

January 27, 2022

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Employee Rating

Excellent customer service provided by Bill Stephans and Scott Kim of the Norm Reeves Genesis of Cerritos Department. More

by hepworth0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: "Scott" Sang Kim

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Jan 28, 2022

Norm Reeves Genesis of Cerritos responded

Happy we could be of service and provide you a 5-star experience. Thank you for sharing. Until next time, take care!

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