I would highly recommend going to Hatchett and working with Bill Stout. I enjoyed working with someone who gave straightforward answers to all of our questions. No industry nonsense language.
He made us feel relaxed as we did our comparisons, left and shopped other dealerships and came back a couple days later. I'm sure he knew we wanted the Hyundai, but he was still no pressure, happy to take the time with us to give us the answers we needed.
We didn't have to jump thru hoops to get a solid offer to discuss, they happily wrote it all down, so that we had a clear idea of exactly what we ere getting. I'd trust Bill with my next car purchase also.
Bill was great and I'll be sending anybody I know to him. Can't wait to get a bunch of free car washes and oil changes
"Positive Car Buying Experience, Great Customer Service"
My first car buying experience was extremely positive thanks to Bill Stout and the team at Hatchett Hyundai West. They made me feel comfortable, welcomed, and had overall great customer service. Bill Stout listened to what I was looking for and was genuine in helping me find something that fit my needs. He was patient and extremely knowledgeable. When it came down to purchasing time Kurt Bull was great in helping me understand the finances. Very pleased with my 2018 Hyundai Elantra.
"dealer review on bill stout sept 2017"
- former fordman 123
bill was very professional and answered all our questions...he did not rush or pressure us into buying
a vehicle that day...we had visited him in 2016 about buying car and even thou we did not buy from
him he keep in touch with us via his email letter..
Other Employees Tagged:
"Bill will shock you!"
This is my second car I have purchased from Bill Stout and both experiences were great. He was able to show me my options and others that I had not thought about yet. Would recommend Bill Stout to others!
"2018 Santa Fe Sport"
I was hesitant to go to a dealership to look for a new car, as I've heard plenty of negative stories and experiences from others. However, my experience at Hatchett Hyundai West was beyond my expectations, which were high! The test drive with Bill Stout about 10 minutes after I got to the dealership was great. It can be nerve-wracking driving with a stranger in a car, but he was extremely friendly and down to earth right from the start. He shared his knowledge of Hyundai, which is vast, in turn sharing the important aspects of the Santa Fe Sport I was driving. It didn't take very long for me to know that this vehicle was "the one"! When we got back to the dealership, Bill Stout offered to do some good estimate number crunching of what payments would look like. I wasn't watching the time and it was half an hour after dealership hours that I left. Bill didn't say anything about the time or give any indication of it getting late. It's clear his priority is to be of great service to his customers. The next week when I finalized the vehicle purchase, Bill Stout and Kurt Bull did a fantastic job of walking me through the ENTIRE new car buying process so that I could understand everything that was happening. Since I am a first-time new car buyer, they made it a very thorough process, which I really appreciated. I will definitely refer friends and family to Hatchett Hyundai West.
Other Employees Tagged:
"WOW what a car!"
Bill made the experience of buying my first brand new car great! All the staff was great and friendly. I love my new Hyundai Elantra and can't wait to see where it takes me.
"Smooth and pleasant experience"
We just purchased our second vehicle from Bill and he's always been fantastic to us. He answers questions and makes the process smooth! Our first vehicle was right after a major car accident and he listened to our concerns which was very comforting. We will always return to Bill for our vehicles!
"Great buying experience"
It was truly a pleasure dealing with fellow Christians like Bill Stout and Kurt Bull. Both of these gentlemen were a blessing to deal with. Bill Stout and Kurt both have great personalities and were very informative concerning our buying needs and I would definitively recommend buying from them to anyone.
"Hatchett Hyundai review"
- rick casady
Upon my arrival Bill Stout was out to greet me in less than a minute. He was very helpful in asking the right questions so he would know what I was looking for in a vehicle. Bill Stout's knowledge of the equipment offered on the vehicles was excellent and his knowledge of the stock on hand at the dealership was extremely helpful in helping me find a car equipped the way I wanted.