Bill Wheeler
Bill Wheeler at Jaguar Land Rover Flatirons
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Bill Wheeler

Fixed Operations Director

Jaguar Land Rover Flatirons

11420 Via Varra
Broomfield, CO 80020

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1 Review

Dealership Experience

2 yrs

Industry Experience

34 yrs, 9 mos

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1 Review

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1 Review of Bill Wheeler

July 06, 2021

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I dropped my car off on Friday 5/28 on 5/29 i received a phone call from the sales manager stating my rims and tired had been stolen, he stated the dealership would replace them. On 6/1 at 430pm I called th More

by aserrano
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Ed Dobbs

Jul 12, 2021

Jaguar Land Rover Flatirons responded

We are very sorry that the wheels were stolen, while it was here on our lot. We would feel targeted, as well, if it happened to us. However, no different from whether your car is parked at a grocery store or a Drycleaner, the comprehensive portion of your motor insurance policy, covers you against those losses. We are sorry if you felt our Service Manager was less than empathetic, however he truly felt frustrated that you had to go through an experience like this. Furthermore, we did pay your deductible for your insurance. The bright side is that you have brand new wheels & tires on your vehicle, with zero cost to you. We appreciate you as a customer, and value your continued business. - The Flatirons Team.

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