Billy Monteverde | Page 2

Tony is an excellent Service Advisor. He is polite and keeps me updated on the progress of the work being done on my vehicle. Your staff is always friendly and helpful also. He is polite and keeps me updated on the progress of the work being done on my vehicle. Your staff is always friendly and helpful also. More

by Geanna57 Verified Customer Verified Customer

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Very happy with Ferman Chevy, will continue to come back and get my vehicles serviced and get my vehicles serviced More

by crschultz390 Verified Customer Verified Customer

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Everyone is always so easy to work with and helpful! We have purchased many family vehicles through Ferman Tarpon Springs over the years! We have purchased many family vehicles through Ferman Tarpon Springs over the years! More

by DebraHUGULEY76 Verified Customer Verified Customer

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I hate writing a bad review but because this dealer is so insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of th insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of the service, I noticed the front driver side wheel was damaged and scratched.. I know this damage was not there prior to my visit cause I walked the truck prior to drop off with the “Guest Relations Manager,” I even inquired about fixing a different wheel on the passenger side.. which they declined to repair. After calling back and then returning the next day to have them inspect the wheel I was told by the service department that he would have to get ‘additional approval’ from management…and he’d get back to me the next day. Of course that call never came, I contacted the service manager directly and he denied the damage occurred at the dealership and refused the pay for the repair…. What ever happen to taking care of the customer? This is a minor repair and minimal cost in the end, but instead they have now lost my business forever! More

by JKEMNITZER Verified Customer Verified Customer

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They were Prompt and courteous! Clean show room. Would highly recommend them to friends and family 😊 Clean show room. Would highly recommend them to friends and family 😊 More

by cazzolady Verified Customer Verified Customer

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Chance in sales and Steve in service are always top notch not to mention Ed at the top who is always great to work with too not to mention Ed at the top who is always great to work with too More

by dwj2776 Verified Customer Verified Customer

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Billy and Steve in the service department were awesome! Diagnosed and fixed the problem the same day. Diagnosed and fixed the problem the same day. More

by jeff@dockappeal.com Verified Customer Verified Customer

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I was really struggling with an AC issue and my previous service advisor retiring. It took several visits to resolve but car is cool again! Beverly, Tony and Billy were all gracious, kind and patient even service advisor retiring. It took several visits to resolve but car is cool again! Beverly, Tony and Billy were all gracious, kind and patient even when I wasn’t. Thank you all so very much! More

by MBWILKES Verified Customer Verified Customer

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Chance is the reason we have been doing business with Ferman for over 12 yrs. We have purchased 9 different vehicles personally and have sent numerous family and friends to him. All because he is such a Ferman for over 12 yrs. We have purchased 9 different vehicles personally and have sent numerous family and friends to him. All because he is such a gentleman and a true professional. It's been a pleasure doing business with them he helps make the whole buying process easy and seamless. Honestly, usually after buying a vehicle a dealership is done with you, that is not the case with our experience, chance has made sure no matter how trivial a issue with our vehicles he's helped us to handle it. Example: my 84 yr old mother in law purchased a 2022 equinox, I think she went there a total of 7-8 times for them to help her with the new technology. Always patient and kind. I truly can't say enough and it's all heartfelt.. More

by capt.wayneh Verified Customer Verified Customer

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I have used Ferman Chevrolet for years. Depend on their expertise to service my cars. They are always polite and efficient Wonderful place to wait for vehicle also. They will give one a Depend on their expertise to service my cars. They are always polite and efficient Wonderful place to wait for vehicle also. They will give one a ride home if needed. More

by hfbhill0423 Verified Customer Verified Customer

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