Billy Underwood | Page 36

Awesome experience. Brad and Matt were awesome to deal with. Deal was done in a timely matter. Thanks for a great experience. I will buy from here again. Brad and Matt were awesome to deal with. Deal was done in a timely matter. Thanks for a great experience. I will buy from here again. More

by ckeeney555 Verified Customer Verified Customer

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Most painless car trade/purchase ever!!! We showed up at Joe Machen's Capitol City Ford to look at a couple of used and new explorers my husband saw on their website. From moment we walked in We showed up at Joe Machen's Capitol City Ford to look at a couple of used and new explorers my husband saw on their website. From moment we walked in door we were greeted warmly. We had dealt with Randy W. on our previous Explorer and Randy took us back to his desk and pulled all the paperwork on the ones we were interested in, as well as got us set up for the test drive. Upon our return, Randy got ball rolling with sales manager. He also made sure he involved Matt W., finance, who made sure we got the deal we needed to drive away in our new Explorer. They did all this in one afternoon and even stayed late to make sure we didn't have to come back on Saturday to pick it up!!! One of few painless car purchases ever!!! (Lounge is also great! Beverages, popcorn and even ice cream while you wait). More

by bs-scruggs Verified Customer Verified Customer

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Joe machens ford Have had great service with Joe Machens ford have been dealing with them for many years and hope to continue buying and servicing my vehicles with the Have had great service with Joe Machens ford have been dealing with them for many years and hope to continue buying and servicing my vehicles with them More

by NCK53NCHLS Verified Customer Verified Customer

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Great Job I was helped at Joe Machens Jeff City by Mr. Randy Wells and he did not pressure me into something to just make a quick sale. He also understood what I was helped at Joe Machens Jeff City by Mr. Randy Wells and he did not pressure me into something to just make a quick sale. He also understood what i was going through. Travis went above and beyond to find me the best deal around when it came to getting my ecosport financed. More

by Nelp Verified Customer Verified Customer

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Great Service Everyone was very accomodating. We had a 18 month old with us who was not the happiest camper, but they went out of their way to try and make his expe Everyone was very accomodating. We had a 18 month old with us who was not the happiest camper, but they went out of their way to try and make his experience better and ours as well. More

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Great experience! Randy was my salesmen at Joe Machens in Jefferson City. He was great to work with! They sold the car I originally wanted he went above and beyond and Randy was my salesmen at Joe Machens in Jefferson City. He was great to work with! They sold the car I originally wanted he went above and beyond and sent me links to other vehicles that fix the description I wanted and in the price range I was looking for! They had an explorer there at the dealership I loved but it was over my budget between his hard work and Matt in financing they were able to get me into the car I wanted! I’ve had it for 3 hour and I already LOVE it! I would highly recommend Randy at the Jefferson City location! More

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They truly care about your experience with them We had a little issue leading up to the pickup being purchased. Brad was on the ball. Making sure I had the information I needed. Billy stepped in and We had a little issue leading up to the pickup being purchased. Brad was on the ball. Making sure I had the information I needed. Billy stepped in and made sure things went smoothly as well. There was an issue but Brad, got it figured out and made the buying experience a great one. Between him and Billy, I feel important and that my voice was heard. Many times dealerships have it their way and do not care about the customer. Not these two. The customer comes first. Not many people are like this anymore. Will be doing business with Brad in the future. More

by 12345 Verified Customer Verified Customer

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Quick and Efficient Sales Gave fair value on trade in but the sales team was super helpful and very fast and efficient! They explained everything in great detail and got me in Gave fair value on trade in but the sales team was super helpful and very fast and efficient! They explained everything in great detail and got me in and out in a fast way! Thanks! More

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Car purchase My wife were looking to replace her automobile and found ourselves at Joe Machens looking at a vehicle they just recently took in. We were greeted by My wife were looking to replace her automobile and found ourselves at Joe Machens looking at a vehicle they just recently took in. We were greeted by Joe Herx and he was great. We ended up buying the vehicle and Joe and the staff were great to work with. The only reason I did not give this a 5 star review was having to deal with 4 different people to get through the process of purchasing the vehicle. It took hours to get through this process as it seemed they were understaffed in the final process. Everyone there was great to work with and took great care of us. More

by Car buyer Verified Customer Verified Customer

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Helpful employees, and have great deals on vehicles. This is a great dealership to buy from. The employees will do their best to work with you. They have great deals on their vehicles. This is a great dealership to buy from. The employees will do their best to work with you. They have great deals on their vehicles. More

by Elaine Verified Customer Verified Customer

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