"The best dealership and employees than any other out there!"
This is our second car we have bought from Bin Xu and Gainesville Mercedes Benz. Bin is awesome to work with and everyone at the dealership is so friendly and makes the experience awesome!!!
I would recommend them to anyone thinking of buying a vehicle!
"Overall good experience "
Everything was smooth and the staff were all friendly. The only disappointment is that they didn't tell me I cannot operate my window after the tint. But luckily the membranes were good even I opened window few times after that.
Bin knows everything about each car in the inventory. He has very warm smiles and his kindness made me very comfortable. I have been telling my friends about his great service. Highly recommended,
Excellent deal! Bin is a very capable, honest and friendly salesman. The dealership has a big selection even for little Gainesville. Buy from Bin. Thank you!
Our sales person, Bin, was outstanding. My wife contacted the dealership by phone, we live in Tallahassee 5 hours away, Over a couple of months Bin worked to find us a Smart car to meet the specifications we wanted. On our second trip to Gainesville they showed us an electric which we fell in love with. We had not intended to purchase that day. We wanted to hold out for a convertible but we could not pass up the deal they offered us. We came back 3 days later to pick it us. Everything was ready when we got there. Wonderful people.
"Customer needs were well understood and taken care of"
I was shopping around my next car couple months back. MB is one of the brands to check out. The initial visit to MB of Gainesville was greeted by Bin Xu, who is very knowledgeable not only with MB cars, but other competitors' vehicles, down to technical specifications level. It was a very informative experience with zero pressure of car sales. Mr. Bin Xu put understanding customer's needs first and make recommendations from there. The service did not end at the first visit. Follow up emails and messages with meaningful and personalized information from Bin Xu finally triggered a potential match to my needs months later. Mr. Bin Xu is very patient in answering all levels of questions before and after the sales happened. I enjoyed the whole experience with Mercedes-Benz of Gainesville. Customer needs were well understood and taken care of all along the car buying journey.As a proud Mercedes Benz owner now, I have reasons to believe that this pleasant journey will continue with Mercedes Benz of Gainesville as my default Mercedes dealer moving forward.
"Welcoming and Willing to go the Extra Mile"
I was buying my first car and I first went to Audi Gainesville. After an unpleasant experience there, I decided to stop by Mercedes-Benz of Gainesville after seeing a car that I liked on Cars.com. Bin Xu was very helpful, knowledgeable and welcoming once my partner and I arrived to the dealership. He is definitely an expert in cars as my partner and him got along really well. The team even shipped a used GLK350 from Fort Myers for me to check out, and I fell in love and I had purchased it the same day. Morgan and Bin worked with me that evening and I have satisfied so far. The service team is also great! I really enjoy the loaner program so that I always have a vehicle to get to work and home. Given my experience, I wish I could rate them more than five stars! I will always stick with Mercedes. Thank you all!
"Very good choice of vehicles as well as pricing."
The choice of vehicles was very good. My sales rep, Bin Xu, as well as all other employees were great to work with. The service received after my purchase was wonderful.
- New car buyer 2018
I purchased a new 2018 CLA from Bin Xu. He is very knowledgable of the cars, we looked at others but decided this was the best fit for our needs. He walked us through step by step of the trade in process and the purchase. He is very personable and I would recommend him to anyone who is in the market for a Mercedes-Benz.
"Very good and prompt service"
sales team and service depart gives good and prompt service. Picked up my car from home just on time as planned. Job was done and ready to go just as promised.