Bob Giordano
Bob Giordano at Toyota of Hackensack

Bob Giordano

Service Director

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.5
492 Reviews
4.5

492 Reviews

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492 Reviews of Bob Giordano

September 15, 2025

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EASY AND QUICK SCHEDULING AND TIMELY SERVICE BUT I AM DISAPPOINTED AND SKEPTICAL ABOUT GETTING MY FIFTH RAV4 as I didn’t expect the door can collect water in 4 years: it is defaulted sealing and as a min More

by WMY
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Recommend Dealer
Yes

September 15, 2025

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Excellent service. Great attention to details and extremely stress free. Keeps up the good work. More

by carlos.huezo
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Recommend Dealer
Yes

September 15, 2025

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I was happy with the service. . I didn’t have to wait long for my car., Very nice staff More

by Kathy
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Recommend Dealer
Yes

September 13, 2025

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The team are amazing! ! They kept me informed every step of the way. I have a celica and brought it in because the previous non Toyota mechanic did a terrible job. Toyota o More

by Lydia
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Recommend Dealer
Yes

Other Employees Tagged: All employees who worked on my car

September 12, 2025

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The service center is always helpful, communicative, and clean. Scheduling is always easy and the staff is always friendly! More

by Swp
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Recommend Dealer
Yes

Other Employees Tagged: Michael Park

September 11, 2025

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Some recommendations i got are too early They have been done not that long For example, transmission fluid, it has been replaced at 70k Now its only 107 More

by MBURGOL22
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Recommend Dealer
Yes

September 11, 2025

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They sold me a vehicle when I went to pick it up they raised the price to over $4,000 more they did a bait and switch More

by MMGIANTS53
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Recommend Dealer
No

Other Employees Tagged: Fred Radulic, John Reyes

Sep 12, 2025

Toyota of Hackensack responded

Thank you for your feedback. Perhaps your review should reflect all that the dealer did to actually try to resolve your issue. First, your initial concern was that the rearview mirror was shaking upon operation of the vehicle. The dealership replaced the rearview mirror at no charge. The rearview mirror still had some residual shaking and you claimed that there was something wrong with the vehicle. We offered to either trade you into a 2025 Toyota Camry or return your money. Ultimately, the 2025 Toyota Camry ended up being more money than the 2024. Thus, we refunded your money. This is not even remotely close to what you refer to as a "bait & switch."

Sep 12, 2025

MMGIANTS53 responded

The dealer took back the 2024 Camry which had material defects which was confirmed by Toyota , however the 2025 Camry that I had given a deposit on and had a buyer vehicle order had the amount of $19,481 due upon pick up and when I went to pick up the vehicle they told me it was over $23,000 due upon pick up and they ran my credit with 2 different finance companies where I was to finance with Toyota financial , 2 days later they posted the vehicle for sale for $34,613.00 which was over $7,000 more than my vehicle order stated

September 09, 2025

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The staff is very prompt and thorough at every service visit. They try to accommodate me the best they can. Highly recommended More

by Amy L
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Recommend Dealer
Yes

September 07, 2025

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I only have good things to say about the service that I received from my Toyota dealership in Hackensack, New Jersey very courteous people More

by GNISTJR
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Recommend Dealer
Yes

September 04, 2025

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The service was quick and efficient. I had to wait little to no time for my vehicle. More

by DANTE199888
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Recommend Dealer
Yes
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