Terrific in every way very accommodating very helpful very knowledgeable. Informative
Not pushy. Genuinely nice respectful. All about the client. Wonderful customer service !! Can’t say enough about mike telep and joe lasagna
Your sales people were by far the best I’ve ever dealt with the same for your finance people.I would recommend your dealership to all my friends
"Great easy experience "
This is my 3rd lease. Love my car. Staff is great and knowledgeable. Bob Lasagne was super accommodating and got me exactly what I wanted.
"Buying my C43 at New Rochelle"
Alex was awesome. He went the extra mile to get the car I wanted. Service was superb. I would rely on him for my future purchases.
"Best Mercedes Dealer"
Unbelievable service, knowledge and dedication from the salesperson to management. I couldn't be more happy picking Mercedes of New Rochelle to purchase from. Matthew was wonderful.
"Quick and efficient"
I like the fact that everyone worked as a team.
Working together to make my experience a
Great one!!!! I would definitely recommend
Mercedes if New Rochelle, it is definitely where you will receive the best care and service.
Thank you all for your kindness and your TLC.
"Wow, amazing! "
This is the best service I have received compared to any dealership I have been in. From the valet in the front to the front desk and sales and service. I would recommend this dealership to my entire family. I love coming here, everytime I do I leave with a better experience! Thank you David, Bob and Chris!! We feel appreciated.
"Best buying experience ever!!"
I want to thank my sales rep Eddie for working with me to get into my new car he knows his car. I also want to thank Jay in finance for getting the best interest rate and price and for explaining to me the full braked down in detail the price and the payments. I have never had this experience like I had at Mercedes of New Rochelle with any other car dealers. Other car dealers should take note I was treated greatly and was greeted by everyone. This is my first Mercedes but won't be my last and I will always go back to Mercedes of New Rochelle. Thanks Eddie, Kevin, Jay, Bob Mercedes Lee, Alexa and all the people and Mercedes of New Rochelle you guys are top notch.
"Absolutely HORRIBLE service "
I have gone to this dealership on 2 separate occasions - making APPOINTMENTS on top of that, and yet I waited for 45 minutes both times.
Customer service is lacking big time & very unprofessional on all levels. The front desk girls were friendly, but no help, seemed my father & I were just a bother to them. When I asked to speak to a manager - no one came and no one even answers their desk phone. The salesman we were supposed to meet with knew we were coming & didn't even bother to show his face to tell us he would be with us shortly. He is greedy & took other customers even though he knew we were coming .... If you would like to buy a Benz just do yourself a favor and go to another dealership in the area. Not willing to give my money to a greedy salesman for him to make commission off me and my father. He missed out on 2 cars & so did this dealership. SKIP THIS DEALERSHIP & GO TO ANOTHER ONE!!!
Other Employees Tagged:
Anthony (Tony) Pinho,
"A+, As Always!"
The people at MB New Rochelle are nothing but class! I dealt with Bob L. a few years back and Mike L. for my most recent lease. Both are stand-up gentlemen and incredible people. They make you feel like a priority from the moment you step in the door. A+ gents, keep up the great work!