"Bob Porter made my experience worth my time."
My direct experience with Bob Porter was helpful, interesting and engaging. He is personable and easy to communicate with, and it continued throughout the two different days until I drove off the lot having purchased the Prius.
The shifting from personnel to personnel however is distracting and confusing. The two additional men were nice but I felt that it diffused the transaction leaving me feeling like I paid more than I expected. I specifically asked for a copy of the "work sheet" and did not get it.
I will continue to return to Royal Moore because all car dealerships seem to be essentially the same. Bob Porter was a refreshing difference and I appreciated him. Yes, I would recommend Royal Moore and I will share my experiences.
Other Employees Tagged:
"bought a truck"
great experience, they had exactly what we were looking for, we could use our USAA benefits for prce negotiation and everything went smoothly, thanks Bob.
"Bob Porter was great!"
Bob Porter was very personalable and a great person to talk to during our visit to the dealership. We would highly recommend him to our friends since he made our trip fun and enjoyable.
Took too much time. i dislike purchasing cars. Find the whole process tiring. Too many people involved in the total process, and in the end I never feel like I got a good deal.
All in all it was a positive and productive experience. Most salespeople were helpful and personable. Concluding paperwork did not take an unusual amount of time and seemed to be efficient.
Super nice and helpful gentleman. Helped me find the exact car I wanted, great experience overall. Great attitude and awesome customer service. He made car buying fun.
"Simple test drive"
- Seth Mizoguchi
Met with Bob here and showed interest in the 2018 TRD Offroad. Answered all my questions about trade in and equity. Great truck and forgiving transmission (had not driven stick since 2013). Didnt feel any pressure since it was more about getting some hands on research about future trade in.
"Buen trabajo "
Todos hacen un buen trabajo en lo personal me encantó el trato amable de bob quien tuvo la paciencia y amabilidad de enseñarnos el auto que queríamos . En general recomendaría este lugar para comprar su auto .
"Quick & Easy"
Dealing with Bob Porter at Royal Moore was so quick & easy, we loved it. Bob ordered my new car in and kept us up to date the entire time we were waiting (which wasn't long). He had the car clean and ready when we went in to see it and all of the paperwork was almost completed by the time we were ready to seal the deal. I hate spending time at a car dealership so the less time, the better. I think we were in & out of the dealership in an hour and a half and that's with a short test drive. Excellent!!
It was a really good experience for me. It was my first car buying experience and my salesman bob porter made me feel welcomed and not pressured into anything.