54 Reviews
Write a Review54 Reviews of Bob Wallace
November 25, 2023
Have purchased several fords here, good service, be prepared to be there for several hours prepared to be there for several hours More
Other Employees Tagged: Rob Bender, Eric Bittner, Robyn Brandl
November 20, 2023
I was very happy with the service I received Robyn was great. I’ll be back great. I’ll be back More
Other Employees Tagged: Robyn Brandl
November 10, 2023
excellent service upon pulling up! Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirel Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirely sure my tires were actually rotated - why make me rate them if I never saw them??????? NO idea why I was there from 810 until almost 1030 - that seems like a way to run up the hourly rate More
Other Employees Tagged: Rob Bender, Eric Bittner, Robyn Brandl
November 09, 2023
Excellence service, prompt, communicated change when an extra day was required to detail the car. extra day was required to detail the car. More
Other Employees Tagged: Rob Bender, Eric Bittner, Robyn Brandl
October 23, 2023
Had appointment for Friday 11:15 was told it could take several hours and they may not get to it and offered me a ride home. I ask if I should just reschedule and was told no. At 3:30 Friday I get a call s several hours and they may not get to it and offered me a ride home. I ask if I should just reschedule and was told no. At 3:30 Friday I get a call saying there are going to deliver my car and they DID NOT do the work. Denise ask if my service advisor called me and I said no. I still have not heard from Rob and was sent a message asking me to fill out this survey. I’m wasted my whole day and time and I’m very disappointed. Work still not complete and at 2:41 today (Monday) I still have not heard from anyone. More
Other Employees Tagged: Rob Bender
October 08, 2023
As Always Robyn is a Godsend and sweetest most amazing human being. She is hands down second best Ford service advisor 2nd to service advisor Pete. Also I love that she is a huuuge FSU seminole fan. Go No human being. She is hands down second best Ford service advisor 2nd to service advisor Pete. Also I love that she is a huuuge FSU seminole fan. Go Noles and God Bless You Robyn. More
Other Employees Tagged: Meghan Purvis, Robyn Brandl, Taylor Ray
October 06, 2023
Dealer was able to work with my time constraints and finish my 5000 mile service in less than an hour. finish my 5000 mile service in less than an hour. More
Other Employees Tagged: Eric Bittner
September 26, 2023
Not satisfied very unhappy after 23 years can't believe there act like this never going back again there act like this never going back again More
Other Employees Tagged: Doug Gerhardt
September 13, 2023
Service is like a VALET you pull up they take car and bring back your car fixed and ready to roll. Robin was my consultant very nice, I asked a question around quitting time, she was busy and I thought s bring back your car fixed and ready to roll. Robin was my consultant very nice, I asked a question around quitting time, she was busy and I thought she wasn't going to call me back, I was surprised when she did! She answered my question like she was the one who did the work. Very informed consultant. Thank you for a pleasant visit. More
Other Employees Tagged: Starr Ruiz, I think she said the mechanic was Malcolm. Robin was my consultant.