Bobby Reese
Bobby Reese at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Bobby Reese | Page 6

Service Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.4
312 Reviews
4.4

312 Reviews

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312 Reviews of Bobby Reese

February 25, 2022

Dealership Rating
Employee Rating

Very communicative and friendly. Will be back for service soon. As I need a couple things done More

by hilton.polen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Chavez

Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

I brought my 14 jeep grand Cherokee in for service yesterday and it was a great experience, they had me in right away and kept me informed on what my vehicle need maintenance wise. More

by Supra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

Great service department as well as sales department, the staff are wonderful make sure I was helped out with all of my needs. I would highly recommend this dealership to any and everyone! Thank you Hendrick More

by ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

Service team did an amazing job! ! They were very fast and communicated everything to me every day. Thanks Darrell and team More

by TMFR80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2022

Dealership Rating
Employee Rating

The staff here was great! ! It is hard to find great customer service and you will find it here for sure!! Keep up the great work!! More

by otism07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 24, 2022

Dealership Rating
Employee Rating

Had an early morning appointment and they didn’t get to the car for 24 hours! No one notified me that they wouldn’t be able to get to it that day so I was without transportation for over 36 hours More

by TASHIA.HUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 12, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

Mar 22, 2022

TASHIA.HUGHES responded

My concern was the lack of communication! Not offering a loaner

February 19, 2022

Dealership Rating
Employee Rating

The staff was nice ; everything was fine but it took long to complete my iou. More

by EDWARDY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

Dealership Rating
Employee Rating

The service department is ok, but not great. They returned my car with greasy fingerprints on the hood and front fascia. More

by SuwaneeScatPackOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 15, 2022

Dealership Rating
Employee Rating

I was very pleased with their quick and professional service. Great job and I will be bringing my car back to them on the future. More

by kimchris104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 10, 2022

Dealership Rating
Employee Rating

The staff was very attentive and kept me informed about every step in the process. More

by Abrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 12, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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