Beardmore Subaru

We recently worked with Rick Thompson on our new Subaru Wilderness. This was our second outback to buy from Rick and we ask for him because of his professionalism. Rick is a no nonsense salesman. We did Wilderness. This was our second outback to buy from Rick and we ask for him because of his professionalism. Rick is a no nonsense salesman. We didn't play games with back and forth negotiations. We came to an agreement that was acceptable to both parties and got the deal done efficiently. The business office was the same. Quick and efficient. After buying many cars in my life I appreciate a dealership and a sales rep that respect me as a buyer, and understands my perspective. I will be back. More

Catherine was very helpful and informative. I appreciated her honesty and how easy it was to communicate with her. I appreciated her honesty and how easy it was to communicate with her. More

I just bought a Subaru Forester from Beardmore they were amazing to work with, they made the purchase easy and took great care of us during and after the purchase. This was our 4th car from the Beardmore f amazing to work with, they made the purchase easy and took great care of us during and after the purchase. This was our 4th car from the Beardmore family of dealerships. Good People! More

Bought the full extend warranty for my car, told them I wanted everything under service plan. They then tried to charge me for what my warranty covered. The lady at the service center then tried to argue w wanted everything under service plan. They then tried to charge me for what my warranty covered. The lady at the service center then tried to argue with me and belittle me like I was the problem. I had to get out of work early to make my appointment, wasted my time. Now I have to go to Baxter cause I don’t trust these people anymore. They told me they would call me back to discuss the matter and never did. I would not recommend Beardmore for anything. More

I had a really good experience at Beardmore. Catherine Smith was my salesperson, and I found her to be very knowledgeable and a good listener. She explained all of the brand-new bells and whis Catherine Smith was my salesperson, and I found her to be very knowledgeable and a good listener. She explained all of the brand-new bells and whistles, safety features, etc., paired my phone to the car's system, and made the entire process pretty painless. Thanks! More

My leased 2020 Ascent never drove the same after that "fix" for the transmission drive chain. Dave Schoonover was the first to really listen and understood my concerns. I test drove a 2022 Ascent that "fix" for the transmission drive chain. Dave Schoonover was the first to really listen and understood my concerns. I test drove a 2022 Ascent that had been "fixed", two 2023 Ascents and and a 2023 Outback with Dave, and they all drove the same as my Ascent; it wasn't shifting properly. I had voiced my concerns when I had to take the Ascent back for another recall and the Service Department basically dismissed it. I traded in the 2020 Ascent and left the Subaru family. I commend Dave for understanding my concerns and listening to me but in the end, I wasn't going to trust buying another Subaru until the transmission drive chain issue is resolved. More

Easy process, and staff made me feel special by celebrating my purchase! I enjoyed talking with Catherine about how much she enjoys driving Subaru and showing so much excitement for me owning my fi celebrating my purchase! I enjoyed talking with Catherine about how much she enjoys driving Subaru and showing so much excitement for me owning my first one. Alex is also master up there in finance!! They made it stress-free and we were laughing & having fun during the process! Thanks again, Beardmore! More

I had a great experience buying my vehicle from Caden Turner - Five Star Service Dave Schoonover and DJ were Five Star as well. Thank you for the great service and car buying experience. Turner - Five Star Service Dave Schoonover and DJ were Five Star as well. Thank you for the great service and car buying experience. More

Jason Neeley sold me he car. He was helpful in explaining everything. I felt cared for throughout the whole process. i would recommend this dealership to anyone whp is interest He was helpful in explaining everything. I felt cared for throughout the whole process. i would recommend this dealership to anyone whp is interested in purchasing a car. More

Our salesperson was Catherine Smith, if she was the only person we dealt with at beardmore Subaru, there wouldn’t be enough stars on the scale to rate her high enough. She was amazing from first contac only person we dealt with at beardmore Subaru, there wouldn’t be enough stars on the scale to rate her high enough. She was amazing from first contact til the time we drove away in my wife’s new car. She walked through everything on the vehicle with my wife over FaceTime and explained everything in detail to her. She actually focused on my wife (who is the primary driver of this vehicle) and not me. Then we get to the “sales manager” Dave Schoonover. I should have known he wasn’t an honest broker when he started talking about his “wholesale buyer” in negotiating the lowball trade in value on our extremely low Mileage and clean trade in. He was very condescending and kept shooting down every counter offer. I told my wife and the salesperson exactly what they ended up putting it on the lot for because they are going to keep it. Guess what, I was only $100 off in my estimation. We are going to be in the market in a few months again for another vehicle, but because of the actions of the sales manager, we will probably be shopping somewhere else where they deal fairly. DJ, the finance manager was also amassing, he got us in and out in record time and was not pushy at all (which is a rarity anymore in F&I). 5/5 star experience in his office! More