"2- 2018 Jeep Compasses "
Great experience. Wife bought one and I fell I love with it. Went back 2 days later and bought me one. Highly recommended! Thanks guys! Josh is a great salesman!
I bought a car from Skyland Automotive on Friday. It was a great experience. Normally I don't trust salesmen but I worked with two wonderful men. James Webber and Brad Belcher were very honest and supportive. They worked out a good deal and made me feel comfortable. While I was sitting in the office, i looked at the Kelly blue book price and it was right on target. They treated me with respect and seemed to really care about the choices I made in regards to a car. Mark Miller helped me with my final paperwork and he is very caring and offered me a great deal on a warranty. By the way, he has a great singing voice. Overall it was a great experience and I would recommend James and Brad to anyone. Thank you for providing great service.
"Pleasant Sales Experience, Again"
- Mike Hill
I bought a new Mazda at Skyland Automotive. My salesman was Joseph Belcher. This was my third consecutive vehicle purchase from this dealership, and the second from Joseph Belcher. Their first offer provided a fair discount on the new vehicle and a fair trade in value on my Jeep Grand Cherokee.
I give them my highest recommendation for providing a pleasant and fair sales experience.
"Best Car Buying Experience! "
Kevin and Ryan were both phenomenal! They both offered fast and friendly service! This was the best car buying experience!! Not to mention, my husband and I love our new car! If you’re looking to purchase a new vehicle I recommend you visit Skyland Automotive!
First off, I want to thank Michael Lewis, Brad Belcher, and Jan Perkins for the ultimate customer service that my husband and I have ever received in a dealership. We weren't able to get to the dealership till after 6 pm. All 3 of them worked together and made sure we were able to drive out of there with our new Jeep Renegade. We love it. Thank you all again for going above and beyond.
"Always buy from Skyland Motors!"
They handled purchase with professionalism and knowledge of vehicle.they clearly wanted to make sure experience is right for me! Eric and Austin are amazing in all of above and would recommend them without hesitation .
Brad , Sarah, and Jan were very knowledgeable in financing and insurance. They were precise in their processing of paperwork and options for financing .
What can be stressful was a positive experience.
"A wrong made right! "
My first trip to Skyland was a total let down, but after my review (seen below) I was contacted my the dealership and decided to give them another chance. I was not let down. They went above my expectations and delivered a great deal! James Webber was a pleasure to work with and was as professional as they come. I bought my 2017 Jeep Cherokee High Altitude and I could not be happier! Great deal, better service, happy guy! Thanks Skyland Auto for making me a believer again.
I am not sure what was more of a let down, the interaction with my sales associate or the complete disregard of what professionalism/customer service. During my visit to Skyland Automotive, I was never greeted and had to find someone to eventually help me. After I had my associate we ventured out onto the sales lot. The cars appeared to be nice, and well kept...UNTIL I found the vehicle I liked. Once I was in the 2017 JEEP I favored and began to inspect the vehicle, I found, what appeared to be a bloody tissue in the center console! After voicing my disgust, my sales associate Reid Garcia looked me in the eye, and said "what do you expect"!!? My initial response was "WOW"!, then it shifted to did he really just say that! Well, I continued to look at the vehicle and tried to look over the unsightly unknown in the console. I decided at this point I would like to talk price. We continued inside where we sat down at Reid's cubicle. This is where the bizarre behavior continued. I inquired about a possible discount on the vehicle and requested a price quote. After I got a quote from Reid I asked if there was anymore "wiggle" room or if this was bottom dollar. Reid at this point pulls a framed document off of his cubicle wall and holds it in front of my face and stares at me. To my confusion, I asked "if I needed to read this as he is holding it, or if we were having a conversation"!? I do not think I have been more disrespected by someone in the sales profession in my life, especially considering they make commission off people they serve. I then asked to speak to a sales manager which was met with hesitation. The sales manager did come, and the conversation was MUCH more professional at this point. Brad Belcher seemed to understand the error in the interaction I had just had with his employee. I am still looking to purchase a JEEP, but I am not sure if this dealership warrants my business or hard earned money. At this point I would have to withhold my recommendation, but it could change depending on how they address this issue.
"Outstanding and Exceptional Experience"
- SC Jeep Buyer
I have probably purchased 25 vehicles in my life and can say without a doubt this was probably the most pleasant of all my automobile buying experiences. From the the receptionist who answered my initial call and greeted me when I arrived to the surprisingly positive finance process, everything and everyone was well above my expectation. I am a small retail business owner who strives for excellent customer service - I think these folks might have written the book. I drove from out of state and would do it again without hesitation. If you need a car, go see these people.
P.S. - Jewel is a Rock Star salesperson!
"A fantastic experience"
Everyone that I came into contact with at this dealership were so helpful and they worked at getting me what I did not expect....and that was a brand new car! Starting with Mike Lewis, the salesman, that told me that he would have me go home with a new car that evening. I had not even expected to buy a car that day, much less a brand new car. I just sat in his office waiting for him to come tell me that either my credit was not good enough for the new car or that they just couldn't get it worked out. I truly never thought that the first day that I had started looking for a car, that I would go home with a new one!! Mike made good on his word!! I went home driving my new car that evening.
"#3 and Counting"
If you're in the market for a new vehicle, then Skyland Auto should be your first and last stop. The 2018 Mitsubishi Outlander is the 3rd car I've purchased from this brand, and second from this dealership. They simply treat me right. Kevin and all the staff were a pleasure to work with. The whole process from the test drive to the vehicle delivery went seamlessly. I love my new car and Skyland Auto!