"THE BEST CAR BUYING EXPERIENCE IN MY LIFE!"
- Jason Davis
From the 1st moment I started looking at new cars online, Skyland Automotive was there. If any of you all are like me, then you are nervous about the thoughts of buying your first brand new car. Let me reasure any and all that read this, Skyland Automotive takes all the pressure and nervousness out of the equation the second you send them that first email.
It became extremely obvious who wanted my business from the start. I searched all the carlots in the Asheville area at the beginning. Skyland Automotive not only emailed me back first, they reached out to me via text message which was EXTREMLY helpful. The lady I spoke with was named Heather.
Heather was hands down the most respectful, helpful person I spoke to between any of the other car dealership. Honestly, she is the reason I decided to try and get a deal done with Skyland. Once I arrived, the staff honestly made me feel like royalty. I was introduced by Heather to my salesman Joseph Belcher. Joseph traded the "salesman" tag in for the best friend tag almost instantly. His intentions were never to sell me a car. He truly wanted to help me get a car. "Most salesmen have the attitude that the buyer needs them. No no no. That's not the case at all. The buyer doesn't need me. I need them." When Joseph said that, I was sold 100%. I recommend every single person who is thinking about buying a new car to ask for Joseph. Wait if you have to wait. The experience is worth it. I'll never buy from anyone again, other than Joseph Belcher.
While doing the paper work and actually negotiating the deal, Joseph calls Brad Belcher over to answer a question of mine. I didn't think anyone could compare to Joseph. I was incorrect. Without Brad, I never would have got financed. Not only did he get me approved (which was a Christmas miracle in its self), he allowed 1100 on my trade, and towed it from Sylva. Yes, that's right. Not only let me trade it in, but made me a more than fair offer on it, and TOWED it from Sylva!!!!! Brad wouldn't even let me screw my new tag on when I went back to pick it up. "You are my customer, and I told you I would take care of you." Brad said at right before I left the night I bought the car and again as he was screwing my tag on 3 weeks later. And that's how they all made me fill.
I started off a nervous wreck that honestly dreaded buying a car because of all the negative sterotypes, not to mention my own disaster story's. The thought of spending an evening at a carlot terrified me. Thanks to Heather, Joseph, and Brad, I no longer fill scared about buying a new vehicle. I'm the exact opposite. Now I cannot wait to find a reason to go back and talk to them again. THANK YOU SO MUCH SKYLAND AUTOMOTIVE for not wanting to sell me a vehicle me before we became friends!!! I look forward to my next car purchase, and it is all because of the fine people at Skyland Automotive.
"Very First Pleasant Experience"
I was DREADING trading in and buying another car(s). I've always HATED this chore. We just moved to Maggie Valley in September, so we didn't know who to trust. Since we were trading in a Dodge, we went to Skyland. Thank God we did. This was my very first pleasant experience (I'm 71 years old). We ended up buying two vehicles and couldn't be happier. EVERYONE was nice and helpful (no Razzle Dazzle, which I abhor). I have no Buyers Remorse today. That's a first. I highly recommend Skyland (Kevin, Phil, Mark and Ashley). Aside from hunger pains, this was a very painless experience. We are two Happy Campers!!
"Outlander Sport great day "
- Brent L Lanning
For the first time in many many years we experienced one of the best buying a car experience this dealership showed us compassion and helped us in every way to get into a car after being taking advantage of yours earlier at another dealership but Skyline cared I can't tell you how much it meant to me thank you so much for everything
"Car shopping experience"
- Carbuyer dino 22
Everyone was friendly, courteous and helpful. Worked extra hard to earn your business and make sure you was satisfied. It was a good experience I would recommend this dealership.
The team at Skyland were outstanding when I purchased my Mitsubishi Lancer. Jewel went way above and beyond my expectations for a dealer and Brad was very helpful in securing my purchase. This team treated me as if I were family and I am truly appreciative for their hospitality.
"Skyland Automotive Group A+ service "
I bought my first luxury vehicle at Skyland Automotive. Austin Smith and Brad Belcher were very accommodating. Friendly honest service with out being pushy. I would recommend this dealership to my friends and family.
"Love my new Jeep Grand Cherokee!"
- Fairview Friends
Second Jeep from Skyland and we will continue to come back! Can't say enough about our experience with Brad, Skeeter, Dwayne, Mark and Ashley! We leased a Cherokee in 2014 with Brad and because of his great service we came back to upgrade to the Grand Cherokee. Skeeter and Dwayne never missed a beat since Brad has now moved onto a leadership position. Mark and Ashley made it quick and easy to close everything out and we were on our way. Place was swarming with business today yet we still got a very personal experience!
Thank you Skyland for another great experience!
Rick and Teresa Lee
- Jennifer Barrett
The Skyland customer service is top notch. I have never had such an enjoyable experience buying a car. Joseph, Brad and Betsy are so kind and they truly want their customers to leave happy and satisfied with their new car. They made me feel like family and the process was professional and fun all in one. I highly recommend this dealership for your next vehicle.
We bought our 2017 Jeep Wrangler Unlimited Sahara 2 days ago. Skeeter was who sold the vehicle to us. Her and the rest of the Skyland Automotive team were amazing. I have never felt so cared for and attended to at any other place of business. I would recommend them to anyone. Thank you for helping me make my dream of owning a Jeep a reality!!! 😀
"Amazing customer oriented staff!"
Joseph Belcher, Mark Miller and the other staff went above and beyond for my family. Thank you for your generosity. My family loves our new Mistibuishi 4wd Sport outlander it's a beautiful smooth riding vehicle! It was a 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 experience!