"Hello, I was considering buying my first Ferrari a couple..."
Hello, I was considering buying my first Ferrari a couple of weeks ago. The car was originally bought new at Ferrari SF. I called Brad to provide insights about the car, its condition and the brand overall. He was outstanding. Explained all the in and outs of owning a Ferrari, knew the car, explained to me its service history and it was honest about its condition. Based on this, I purchased the car. FF 2016 - 216475. I am very thankful for his assistance. Thank you again for your time and service. He is an ambassador for the brand and the dealership. I am sorry he is not local, but referred to me to the SD service manager (Mr. Suarez). Really impressive, considering the car resided and was bought from Ferrari of Seattle.
"Bradd and his service team are truly in a league of their..."
- Agent 415
Bradd and his service team are truly in a league of their own. It’s apparent as soon as you pick up the phone or walk in the door. They have coordinated roadside issues on Southern California road trips and gone above and beyond any dealer service department I have experienced. They make routine service a breeze and I wouldn’t trust my cars with anyone else.
"Have been a Ferrari owner for 15 years and have..."
Have been a Ferrari owner for 15 years and have exclusively worked with their team of professionals who are fast to return calls, always there to help and offer advice and accommodating
"Excellent Service; Great Folks"
I have been a customer of Ferrari of San Francisco since about 1995, when it moved to Marin County from SF. The original service bay, upstairs, was great. Then.... Fast forward to the last few years, and I have to say their staff is excellent. Their service facility is top notch. The service team at the "desk" is polite, returns calls, and communication is great. The techs are capable of good diagnostics, and are always up front with accurate cost estimates and schedules. They stick to those estimates and schedules. Whether it's an engine out job, or a simple oil/filter service, they are excellent in their overall service: price, schedule, and task. A special shout out to Bradd there; he runs the place with a strong work ethic, professionalism, and a great attitude. So many flunkies wander around the service department at other luxury dealership service departments. Here it's not that way. Ferrari of San Francisco runs a top notch shop. Good value, fair pricing, excellent work.
"Very professional! One of the main reasons for having my..."
Very professional! One of the main reasons for having my Ferrari’s serviced at the dealership is due to Brad Troedel. He is very accommodating, trustworthy and friendly. He also, follows up after my service to see how things are with my cars. 5 Stars ⭐️
"Fast response and great service. Amazing crew all..."
Fast response and great service. Amazing crew all around. From new, certified, or service. Understands the customers wants and needs. A must visit for sure.
"Liana is a very professional, customer focused service..."
Liana is a very professional, customer focused service advisor. She is well versed in each vehicle’s technical details and follows through every service item to completion. Her customer communication skills are excellent with complete transparency throughout the process with the goal of complete satisfaction.
"Best customer service that I’ve ever received at a..."
Best customer service that I’ve ever received at a dealership, hands down. Even when things aren’t perfect, attention to detail and customer-oriented approaches win the day.
"Lots of Fun!!!"
Ferrari has been my favorite car my whole life. The cars are great the place is great but the best thing about buying cars at Ferrari of San Francisco are the people that work there. They are very professional, they know the product and they are good people. I like them, I trust them and i enjoy spending time with them.
"I have been dealing with FERRARI of San Francisco for 21..."
I have been dealing with FERRARI of San Francisco for 21 years and have always felt the staff very polite, professional and eager to please. I have been dealing with Jeff Harley for a number of years all of witch has been enjoyable and professional.