About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back
Start your review of Braden Cytlak.
Braden Cytlak
Braden Cytlak, Service Advisor, Germain Volkswagen of Ann Arbor
not yet rated

Braden Cytlak

Service Advisor

Germain Volkswagen of Ann Arbor

2565 South State St.
Ann Arbor, MI 48104

Contact Me
Contact Me

2 Reviews of Braden Cytlak

October 22, 2017

Dealership Rating

"Will never use again"

- Rob Cirtina

Dropped a part off for them to work on. They broke off a piece, then told me they can sell me a new part at discount of 20% and, quote "this is a very generous offer!" And they never returned the safety locks that I dropped the part off with. xxx`s trying to take advantage of people anyway they can!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Oct 23, 2017

Germain Volkswagen of Ann Arbor responded

We sincerely apologize for your recent experience with our service department. At your earliest convenience, please give our Service Manager Mike Davis a call at 734-327-1510 so he may address your concern. Best Regards, JP Lammers General Manager

July 26, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Outstanding service dept."

- Tully123

I had a recall on my 2009 volkswagon routan. I was having trouble finding a dealership to correct the recall. Many times I tried but was told the parts were on back order or it would be weeks till I could bring my vehicle in. When I found your dealership, one call and I was able to drop my van off that evening and the next day picked it up. Brandon followed up with me that evening to ensure the part would be there and again when it was completed. He was polite kind and professional.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Lammers

Jul 26, 2017

Germain Volkswagen of Ann Arbor responded

We are so happy we could assist you with your recall and thank you for sharing such kind words regarding your experience with Branden. If there is anything further you need, please do not hesitate to let us know. Best Regards, JP Lammers General Manager

1
1 - 2 of 2 results

Dealership Inventory (76 Vehicles)

2018 Volkswagen Atlas

$39,105

2018 Volkswagen Atlas

$48,505

2016 Volkswagen Beetle

$15,990

2018 Volkswagen Golf

$26,573

2019 Volkswagen Jetta

$19,601

2016 Volkswagen Jetta

$12,999

2012 Volkswagen Jetta S

$12,990

2011 Volkswagen Jetta S

$12,488