"I bought my first Jeep from Champion in 2014. Traded it..."
I bought my first Jeep from Champion in 2014. Traded it in for a new model in 2018. Decided to lease this time. Mileage was not a problem because I drove about 40 mile round trip to work so travel was all local. If you lease you basically get penalized for exceeding a set amount of miles per year. In March of 2020 I took a job for a lot more money in the same field but with a different company. Instead of overseeing one location I oversee 13 locations in Indiana and Illinois. Needless to say that this requires a lot of travel. So I called Champion to see if I could trade in my leased vehicle because I know I’m going to exceed the yearly mileage limit. Keep in mind that I’ve bought/leased two vehicles for myself and one for my wife from Champion and have never missed a payment. I have called twice now and spoke to salesmen who told me that they would look into it and call me back. I have yet to receive a return phone call. To top it off both salesmen said that to get out of my lease and into a regular purchase I would incur significant costs. Doesn’t buyer loyalty account for anything? No consideration was given to the fact that a major life event was at the core of my decision. Wow!! I went to Champion with this as a loyal customer thinking I had earned a little special treatment but I guess not. Lesson learned I guess. I need a car dealer who can meet my changing needs and not be so inflexible. I guess that’s not Champion. I’ll honor my lease and pay extra for the mileage but once that is done I’m done with Champion. I need to work with salesmen who want to sell cars not wanna be lawyers who want to dwell on contract language. They are still getting my money just under different terms and conditions. I don’t understand the unwillingness to work with me other than labeling it as bad customer service.
"Used car dept."
Braden was very helpful with getting me the truck I wanted and very patient with my questions. Great experience and would recommend checking this place out for all your vehicle needs.
I am so happy with my experience at Champion. My sales person Braden York was absolutely the best. I am happy they respected my time. Everyone was very professional and friendly. I will recommend this dealership to everyone.
"Braden was excellent. Very good service/personality and..."
Braden was excellent. Very good service/personality and answered all my questions. Had everything ready for me upon arrival. Went over all vehicle components in detail.
"Honest, Enjoyable, Friendly "
- Chris S.
Salesman was especially cordial, honest and thorough through every step of process. Highly recommend. You won't be disappointed. See Braden to be treated like a Champion!
"Respectful and Patient "
I came in after work just wanting to talk about getting out of my lease and they made the process very easy and explained every step. They answered my questions thoroughly and were patient when I asked a lot. I felt like they were working for me, not against me.
"One of the best vehicle purchase experiences we've ever..."
One of the best vehicle purchase experiences we've ever had,awesome staff and very friendly,would recommend and would deal with again for our next vehicle purchase.
"had a great experience with my salesman. He Stayed very..."
had a great experience with my salesman. He Stayed very late after closeing time to get deal done. A few things were missed with it being so late when the deal was done, and he has gone above and beyond to fix the small issues.
"The entire process was transparent and upfront. Braden,..."
The entire process was transparent and upfront. Braden, Brian, and Malcom were all very professional. I had the basic same vehicle at 3 other dealerships and they did not play games on pricing.
Purchased a 2016 Chevy Sonic and I have been totally pleased with the sale of the vehicle. Some paperwork had to be initially redone but Gene Allen stepped up to the plate and assisted to get the sale finalized. I have worked with him in the past and I have to say he is very honest and straight forward. I highly recommend Champion when purchasing a vehicle.