"A great experience"
I was a little apprehensive walking into a dealership - as we all know, they can be intense and high pressure situations. Not at Toyota of Somerset - Brandon made the entire process quick and easy. He knew what he was talking about, went to bat for my specific situation, and made it all work out in a way that benefits everyone (including my wallet). Thank you to both Brandon and Toyota of Somerset for making what could have been a very stressful situation into a breeze.
"Worth the trip"
My journey with Toyota of Somerset KY began on Friday evening via the internet with Matt in sales. I emailed what type of vehicle I was interested in and he scheduled me to visit with Brandon L. in sales on Saturday. After making a two hour road trip from Tennessee, Brandon met with us and was very patient as I made my selection after test driving different Tacoma models. This by far was the most pleasant experience I have had in purchasing a vehicle. No games, no dancing around with price negotiations, no excessive sales chatter, just good, down to earth friendly people. Lloyd was our final stop with paperwork, and he too was the guy “next door” that every small town has. Have been a Toyota Tacoma fan for 18 years, now a fan of Toyota of Somerset. Thank you Matt, Brandon, and Lloyd!
I gave my experience 5 stars because the service I received was amazing. Brandon didn’t care one bit to show me all of my options and listened to my wants and needs in a new vehicle. The entire process was smooth and no pressure was added to me to decide on a vehicle I wasn’t sure about.
"Toyota at its best!!!"
Today we purchased a 2019 Toyota Tacoma.
Brandon was absolutely wonderful, not pushy or aggressive.
Made the process so quickly and easy.
Very knowledgeable in explaining all the new features.
Thanks again Brandon for taking care of us.
"Fantastic Experience "
From the moment we showed up to the dealership the staff was friendly, attentive and not overbearing. Brandon was very knowledgeable on all the features of the vehicle. There were no awkward moments throughout the entire process. We recommend Toyota of Somerset for any vehicle purchase and will continue our business there in the future.
"Traveled for a great experience "
Drove 6 hrs round trip from Madisonville KY and it was worth it. Outstanding buying experience from Chris , Brandon, and Lloyd.. I highly recommend Toyota of Somerset!
"Traded in our Tundra for Sienna"
- Sienna 2020
Our Salesman Glen gave us fast excellent service , every one very helpful and courteous, this is the 3rd vehicle we have bought from this dealership , Brandon did a excellent job explaining all the technical applications and was very patient with us , finance was prompt and very efficient. Great Dealership will go back and buy from them again.
Other Employees Tagged:
Glen , finance man
"My car buying experience was very positive."
Brandon LaBelle was a complete gentleman the entire time he worked with me. He helped me through each step of the buying process and made things flow easily. I didn’t feel pressured at any point. It was just a very pleasant experience.
"We had a very good experience. "
We had a very good experience at Toyota of Somerset. Brandon LaBelle was really helpful and made trading cars a pleasant experience. The financial department was excellent.
"Replaced 2006 Jeep Wrangler"
I came in knowing what I was wanting (Prius) and Brandon was helpful with the selection. First choice ended up more than I wanted to spend so went to second choice. Lots of bells and whistles that I'm not used to having and will take some time get some of them down pat. Brandon explained very clearly but I promptly forgot most of the finer points and will have to sit with the book to work out myself in order to remember. But basic driving and the safety features are very straight forward. Lots of good safety features and it said the 65 mile trip home was getting 67.5 mpg which beats the heck out of 11 mpg with the postal Jeep we just got rid of. Completing the sales paperwork went quickly. Pleasant experience all the way around.