Brandon Womeldorff

It’s important for my wife and I to trust the dealership and its employees when shopping for a new car. At Danbury Hyundai and with Carlos, that’s what we received and ultimately led us to buying the 2024 P and its employees when shopping for a new car. At Danbury Hyundai and with Carlos, that’s what we received and ultimately led us to buying the 2024 Palisade! When we called to set up an appointment, Carlos followed up immediately, introduced himself, and when we arrived to the dealership, he was very courteous, professional, and respectful in our decision making process. We weren’t exactly sure which model we wanted, but Carlos listened to our needs and realized the XRT was the perfect fit. He walked us through every feature, new design, and safety measures in order make sure we were perfectly comfortable. Throughout the whole buying process, Carlos was very communicative, efficient, and reasonable. We were trading in one of our older cars and he was able to get us the appraisal quickly and a very fair price. We texted and chatted about specific documentation we needed and he needed in order to speed the process up. He was so responsive and buttoned up which made us not have to wait long on sign-in day to officially get the car in our hands! All in all, Carlos was a big reason as to why we bought the Palisade. We had gone to other dealerships and test drove similar cars, but didn’t feel treated and respected the way we did with him. He’s wholehearted, professional, and puts the customer first which is something that’s really rare in this business. We look forward to working with him again! More

Helpful 0

Report | Print

Stay far away from Danbury Hyundai. The service department is a joke. Dropped my car off on 9/1/22 and forced to take it back on 9/25/23. New service manager there, Jay, well he calls The service department is a joke. Dropped my car off on 9/1/22 and forced to take it back on 9/25/23. New service manager there, Jay, well he calls himself a manager lies, mistreats, dances around any questions regarding the work they were supposed to have done along with speaking badly about past manager and techs. They kept my car for 12 & 1/2 months for replacement of 2 major components to find out only 1 part was needed, so they now say, just to get my car out of their lot. The claim adjuster from my extended warranty company along with Hyundai’s mechanic identified the other part was needed. Jay came to Danbury in March. Wanted to get all the cars that had been sitting in the lot for months on end for service back to the owners because it didnt look good for them. Jay stated my car never needed to 2nd part. So I guess he was basically saying the adjuster and his mechanic didnt know what they were talking about?!?! I asked 4 times in person, by phone, email and text and they have neglected to provide me in writing that my car didnt need the other part. I don’t feel safe driving the car. They either dont want to admit to any error or they are hiding something about my vehicle and certainly don’t want the liability. But thats ok because I have a recorded call with Jay saying my car didnt need the part in the event a major issue should happen. They replaced brakes, filters, did a front end alignment, detailed the car and a full tank of gas for $0. That was a nice thing to do but it was a cover up because they never finished or intended on finishing the work!! They also had the nerve to say they replaced my battery, you didnt nor did the battery need to be replaced because it was only a year old. Lies! Maureen from Service stated she had been calling to sign a loaner agreement thats needed every 30 days but I never respond to her. Funny because no one else there had a problem calling me and not to mention, I have been at the dealership for oil changed for the loaner from February till the day you forced me out of the loaner and back into my unsafe unreliable vehicle this past September. That day Steve told me my car was ready and finished that afternoon and the parts needed came in and installed. Then service tells me the vehicle was ready for months. Most all of the employees i dealt with when i first brought in my car have either been fired or they were smart enough to leave on their own. Then dealing with Brandon for financing to maybe buy the loaner i was driving that had 12k in miles on it at the time, he works up the numbers and tries to sell it to me as if it had zero miles. Also embarrassing me when he ran my credit saying aloud for all in the showroom to hear i need a co-signer to buy the car. Don’t think so buddy. I have dealt with this dealership since 2009 bought several vehicles and referred buying customers to them. Last thing to mention when buying a used car they show you and tell you the carfax is clean no accidents. Just to recently find out my vehicle was involved in 3 accidents prior to my purchase. They are liars, untrustworthy, disrespectful, deceitful scammers. Shame on you Bill S. and Steve Y. for allowing a “business” to run as such. Stop treating people like animals, stop the lies, stop talking down to people and taking advantage of a situation. Show the respect and honesty that the customers deserve. But to top it all off, corporate doesnt care either. They dont want to hear or deal with any issues. They are just as ignorant! Much wasted time and energy dealing with them. Your response to this will probably be we need your name to look up my file or we couldnt find your paperwork or give us a call to discuss. The damage is done! Sad because you guys had a great dealership years ago. I will agree with the other posts that Carlos Montoya is great! More

Helpful 0

Report | Print

Very kind and understanding of my needs. Joshua understood everything and explained to me everything. Thank you Joshua understood everything and explained to me everything. Thank you More

Helpful 0

Report | Print

I just acquired a 2023 Tucson from Danbury. This was the best experience I had acquiring a car. Brandon Womeldorff was very helpful along the whole process. He was very transparent all the time This was the best experience I had acquiring a car. Brandon Womeldorff was very helpful along the whole process. He was very transparent all the time and did whatever he could to satisfy my requirements. There were no surprises during the whole process, all was very transparent and smooth. They gave a very good value for my trade in (Elantra) and gave an overall great $$ package all considering. All that depended on Brandon was perfect ! He even found a credit card that my wife had lost in our old car several weeks before. I would go back to Brandon and Danbury in a heartbeat to trade in my other Elantra ! More

Helpful 0

Report | Print

Great people excellent service I will go back and get my next car in the future next car in the future More

Helpful 0

Report | Print

A complicated lease to complete with us from different states. Brandon handled with expediency. Love the Elantra! states. Brandon handled with expediency. Love the Elantra! More

Helpful 0

Report | Print

It’s a pleasure dealing with Brandon Womeldorff in sales. Honest, hard working and explains everything clearly. Highly recommended! Honest, hard working and explains everything clearly. Highly recommended! More

Helpful 0

Report | Print

It was a great experience. My salesman was helpful and friendly. I love my Tuscan! My salesman was helpful and friendly. I love my Tuscan! More

Helpful 0

Report | Print

Brandon assisted my son and myself, who live in different states, with what could have been a complicated lease. We both arrived at the dealership , completed all the paperwork and left with my Ela different states, with what could have been a complicated lease. We both arrived at the dealership , completed all the paperwork and left with my Elantra. Brandon sat in the car and walked me through the new tec features. I traded in a 2011 ford so in-service was appreciated. We both headed home very pleased with the professional process. I love my Elantra. Bet kinney More

Helpful 0

Report | Print

Great customer service and willingness to work with you. I had a great experience with Brandon. I had a great experience with Brandon. More

Helpful 0

Report | Print