This had to be our best experience buying a car by far!! Brent made things seemless and always did what he said he will do. We got a very good fair price without any BS! (Unique these days...) We came from Chicago to pick up the car! You would think we should buy one by us, but experience- not even close! Looking froward to be buying more cars from you guys!
PS - Shout out to Alex (finance manager), made things fast since I had drive back - great guy and knew his stuff.
Brent was outstanding! He was very professional and made the transaction flow seemlessly. I would recommend Audi of Des Moines to all my friends and family.
- Tena adam
Everyone was very friendly!!! Brent kept his word!!! I would definitely recommend... love, love the SUV....
The SUV was ready to go after our paper work was done!!!!
"Excellent service and great follow through"
We purchased a 2018 Audi Q7 in August. Our salesman, Brent Caswell, was knowledgeable and professional. When I have an question about any feature of the vehicle, he responds immediately. If I need service, he has them call me. Mark, in the service department, is prompt, friendly and conscious of my time. They have done a fabulous job from selling the car to us to solving a few minor service issues.
"Love our new car!"
Everyone was pleasant and helpful with our first experience with Audi! We love our new Q7! Thank you to everyone for all your help and our new ride!
"BRENT CASWELL IS THE BOMB.COM"
I would highly recommend this dealership and their sales staff. Mr. Caswell is always quick to respond to any questions I have. Great Service, Highly recommend!!!!!!
"My wife's new car."
It was hard to choose which vehicle to buy. Many options. My wife is very happy with her new car. We purchased A Q7. Our first Audi was a 1979 Audi 5000S.
"Great Service with the Purchase"
Very good service & help with the purchase process. Brent was very prompt at returning our phone calls & answering our questions. The car was super clean when we rec'd it.
"Easy buying experience"
Purchased a slightly used Q5 after driving a few comparable vehicles. Brent was a pleasure to work with and understood what we were looking for and was able to offer one that was just taken in but not detailed yet. Easy negotiation, fair price on purchase and trade, very happy with the whole process.
"Used Car Purchase"
I had been looking for a particular used car for my wife, and found a new posting through AutoTrader one early morning by Audi Des Moines. I went to their website to confirm the vehicle was in fact for sale and all that the listing represented. I contacted them at 8 AM through the inquiry portal on their website, and by 9 AM I was contacted with a very knowledgeable salesman named Brent Caswell. The process ensued over the phone and by email and in a few hours I'd made the decision to purchase the vehicle and make the drive from Minnetonka to Des Moines, and pick up our new car. Made the drive down the next morning and arrived to find the car waiting and spotless, and exactly as described by Brent over the phone. Drove it, thought about it a bit more, shook his hand and said lets finish the paper work. Took less than 30 minutes, drove home, wife is very happy and so am I. Go see Brent Caswell at Audi Des Moines, he knows his business and will take great care of you!
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