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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.9
1,738 Reviews
Call Dealership (301) 724-6310
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10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,738 Reviews of Thomas Cumberland Subaru Hyundai

April 23, 2024

Patrick Yoder was the consummate professional. He was not pushy but was able to answer all of my questions. The price of the truck I purchased was excellent and he made sure the sale was proc More

by J. tice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathan Loughrie, Patrick Yoder
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Helpful
April 23, 2024

I had to have my brand new 2023 Hyundai Santa Fe Hubrid towed here on April 3rd. The dealership evaluated the vehicle and advised the radiator was busted due to stone chips.coming back through the grill. More

by jrpritts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Carpenter, Teresa Smith
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Helpful
April 22, 2024

Tamara Metz took the time to help me find a vehicle that fit my needs and budget. When unable to find the vehicle I wanted, Tamara said she would call me when one came in and she did just that. She was prof More

by Pat Cover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
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Helpful
April 19, 2024

Nate was very clear and patient when doing the paper work for the purchase of our Subaru!He answered all questions that we had and would definitely buy from Subaru again in the future! More

by jackibmyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
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Apr 22, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that Nate made the paperwork process for your new Subaru smooth and clear. His patience and attentiveness are what we strive for in all our customer interactions. We're also delighted that you had a positive experience overall and would recommend Subaru to others. Congratulations again on your new car! We hope you enjoy it for many miles to come. Please don't hesitate to reach out if you have any questions or need anything in the future.

Helpful
April 17, 2024

Patrick was very cognizant of the particular items I wanted in the vehicle. He was extremely patient with the many questions that we had. Not once did we feel pressured to purchase. My plan had been More

by jdthompson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Report | Print
Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Patrick was attentive to your needs and patient with your questions throughout the car buying process. It's important to us that our customers feel comfortable and pressure-free, and we're glad Patrick achieved that for you. We're especially happy to hear you found the perfect vehicle with all the features you were looking for! Congratulations on your new car!

Helpful
April 16, 2024

Zach was really nice and upfront about everything. Zach made me feel like I was welcomed anytime and even apologized for things out of his control. Zach made the experience nice and comfortable. More

by Angelo DeStefano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Lease
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your kind words about Zach! We here at Thomas Automotive strive to make the car buying experience as pleasant and comfortable as possible, and it sounds like Zach did a fantastic job of achieving that for you. His honesty and welcoming demeanor are exactly the qualities we look for in our salespeople, and we're thrilled he made you feel like a valued customer. We appreciate your understanding regarding the things that were out of his control, and we apologize for any inconvenience they may have caused. Please don't hesitate to reach out to Zach directly if you have any questions in the future, or if there's anything we can do to assist you further. We hope to see you again soon!

Helpful
April 16, 2024

Wonderful person to deal with. We had a vehicle in mind Tamara pulled up 3 different vehicles to look at found what we wanted. She was great thru the whole process. She kept us inf More

by Kymbob88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Tamara Metz
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave such a fantastic review! It means a lot to us that you had a positive experience at our dealership. We're thrilled that Tamara was able to find the perfect vehicle for you and that she kept you informed throughout the entire process. We look forward to seeing you again in the future!

Helpful
April 15, 2024

David made us feel at ease and we had a great experience with all those we came in contact. Everyone very nice and helpful. We love the Alpine Green and it has all the latest technology. Absolutely love ou More

by cscsynapse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Baker, David Johns
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that David and our entire team made you feel at ease throughout your car-buying experience. We pride ourselves on providing exceptional customer service, and it's always rewarding to hear positive feedback.

Helpful
April 12, 2024

Patrick Yoder is awesome to work with. We traveled 9 hours just to work with him! More

by bewing1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Report | Print
Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thanks so much for the positive review! We're thrilled to hear you had a great experience. We appreciate you taking the time to share your feedback.

Helpful
April 12, 2024

It was a awesome experience working with tarma Metz and rest of the staff at Thomas, highly recommend buying from Thomas More

by JADAMS7874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland, Tamara Metz
Report | Print
Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you had an "awesome experience" working with Tarma Metz and the rest of the staff at Thomas Automotive. We strive to provide exceptional customer service, and it's always rewarding to hear positive feedback like yours.

Helpful
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