Brian Allard

This is my tenth purchase experience at Central. I am a loyal customer as they give great customer service from start to finish. Andrew Rossi in sales got me the best deal on a Kona and I’m very ple I am a loyal customer as they give great customer service from start to finish. Andrew Rossi in sales got me the best deal on a Kona and I’m very pleased with the sales process. Brian, Ed and Chris are also phenomenal to work with. Thank you Andrew for your friendliness and professionalism. More

Helpful 0

Report | Print

brian and ed are amazing. i have a sonata that’s older than me and am always cautious about trusting my car with others. they loved my car and took great care of me in a timel i have a sonata that’s older than me and am always cautious about trusting my car with others. they loved my car and took great care of me in a timely manner :) i’ve been to many hyundais and have never had this good of an experience. well worth the hour drive for just a simple oil change. i’d recommend the hyundai service dept to anyone and everyone. they were thorough and helpful and put a smile on my face. it’s nice knowing the car youre driving is in good hands. thank you very much for your service ed and brian :) i appreciate it more than you know :)) More

Helpful 0

Report | Print

We dropped our car off for service and thought we could grab it at 5pm. As a new mom my brain obviously wasn’t working right and we learned service closes at 1 on Saturdays. Chris went way above and beyond grab it at 5pm. As a new mom my brain obviously wasn’t working right and we learned service closes at 1 on Saturdays. Chris went way above and beyond and not only helped us retrieve our vehicle after hours, but also he contacted the GM who helped us too. They were incredibly gracious and kind. Thank you both!!! More

Helpful 0

Report | Print

Brian was so kind when I brought my car into get serviced. He was relatable and considerate! We chatted about our families and our kids and it made the start of my day great! A great genuine attitud serviced. He was relatable and considerate! We chatted about our families and our kids and it made the start of my day great! A great genuine attitude! More

Helpful 0

Report | Print

Salesman Rick Mahoney is the best been are salesman for years the entire staff is great, friendly. years the entire staff is great, friendly. More

Helpful 1

Report | Print

Andrew Rossi our Sales Consultant greeted us warmly as we looked at cars in the showroom. He carefully explained all the features of the new car we bought. He was very knowledgeable about all aspects of our looked at cars in the showroom. He carefully explained all the features of the new car we bought. He was very knowledgeable about all aspects of our Tuscon He welcomed our questions and encouraged us to call or text him if we had any more questions. We bought our former Tuscon at this dealership and would recommend this dealership to others. We came to get our former tuscon serviced and ended up buying a new car. More

Helpful 0

Report | Print

Chris was an extreme PLEASURE to work with & a TRUE professional!! I will be sending my family & friends to him!! We are beyond happy & thrilled with how amazing & easy Chris made buying a car for us! professional!! I will be sending my family & friends to him!! We are beyond happy & thrilled with how amazing & easy Chris made buying a car for us!! I honestly can’t thank him enough!! Respectfully & Sincerely , Tara Bond :) More

Helpful 0

Report | Print

Out with the old and in with the new. The new regime at Central Hyundai is motivated to make things right. I’m back. Rick Mahoney and Justin made getting out of my old lease and enterin The new regime at Central Hyundai is motivated to make things right. I’m back. Rick Mahoney and Justin made getting out of my old lease and entering a new lease simple and easy. Just the way car shopping should be. NO BULL!!! More

Helpful 0

Report | Print

The experience here has been great. The staff are all very knowledgeable and incredibly helpful. The staff are all very knowledgeable and incredibly helpful. More

Helpful 0

Report | Print

Everyone at Plainfield Hyundai dropped the ball. Customer service in Sales, Body, and Service was awful. Not a single person could be bothered to keep us informed as to what was happening with parts Customer service in Sales, Body, and Service was awful. Not a single person could be bothered to keep us informed as to what was happening with parts ordered. They were well aware of the stress that this was causing, and chose to ignore that. We had to call to find out they had come in. It only took 28 days of lies before the car was fixed, as promised, at the time of purchase. We are senior citizens, raised on common courtesy and respect, we got neither, We got used and abused. We will never step foot in another Hyundai place again because of this horrible experience. We were treated so poorly we ended up regretting the purchase.. They blamed everything on being recently purchased HAHAHA. Inept service has NOTHING to do with changing owners . Until near the end Libby was kind of in the same boat as us . She handed off the ball and it was dropped several times by service people . She then dropped the ball near the end . I still had to call to find out my parts were finally in and told them we were very upset that WE had to keep calling them to find out what was happening . After being told it would only be a few days to being 2 more weeks More

Helpful 0

Report | Print