The previous oil change we had a service rep suggest a brake fluid flush. This is prior to even getting the car on the lift. A quick google of this service reveals it to be an dubious at best and a scam at worst. Either way we got out last oil change that came at no charge when the car was purchased and will be taking it to a different mechanic for any other needs.
We are sorry to hear you had an unsatisfactory experience with us. Customer satisfaction is very important to us. As a Manager at Lake Geneva Chevrolet, I am always looking for ways to improve the customer experience. I would like an opportunity to discuss with you your experience and see if there is a way to rectify the situation. Please call me at 262-249-5252.
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