"Needs improvement in Customer Service"
Treats you like a king while purchasing a vehicle but will not accept responsibilitiy for problems later. Very good at transferring you to someone else. Sales A , Customer Service F
The worst I ever experianced. Wouldn't reccomend this place to my worst enemy.
Management is a joke. A bunch of morons. The last place you should go. If you have a problem, forget about it. They lie to your face, especially the Burton guy.
"i love my zoom zoom "
I did meet Rodrigo out and about and i think he heard me talking about my current situation with a friend, he gave me his card and told me to come to see him at Mazda, I wasn't sure he could help me but he did and got me into a new Mazda without a horrible headache, everyone was so friendly and helpful thank you so much Obrien Mazda
"Professional Sales Environment"
- Satisfied in North Port
Hunter was a great choice for me to deal with. He knew his Subarus and was well acquainted with the inventory of cars that I was looking for ... not pushy, but direct and sought to find a vehicle that would suit my needs for a price that I could afford.
- New Car
I worked with William Karrels and Cameron Payne. They were both as close to perfect as they could have been. My purchase was seamless. William was extremely knowledgeable, patient and moved very quickly with me as I was short on time.
"miata rf purchase"
Sales person was great. Sales managers made significantly different offers for the same vehicle. This discrepency caused us to leave the dealership. They called us back quickly after they apparantly resolved their internal situation.
In the end it all worked out to our satisfation.
"CX-9 from JT"
Very positive car buying experience. It is the fourth car we have purchased from O’Brien motors. Our salesman JT was knowledgeable, helpful and made the entire process stress free. Would recommend him to a friend and will request him for any future purchase. Thanks JT!
"New car purchase"
After being to many dealers looking for a new car Chuck was a breath of fresh air. I didn't think I could stand to talk to another car salesman but Chuck was very friendly, knowledgeable, kind and thoughtful. Even after my purchase he continues to check up and make sure I don't need anything or have any questions. I would send anyone looking to purchase a car directly to him and this dealership.
Excellent buying experience of Genesis G 90 from start to finish !!! I would highly recommend doing business with O'Brien Genesis of Ft. Myers~~ Will definitely purchase next vehicle at this dealership !
"Sonota was the One"
I went shopping at several dealerships. At O'Brien I felt they were willing to work with me to help find me a car that would fit my needs and my budget. Everyone I worked with acted in in a professional manner. The sales person, Daniel, spent a lot of time with me showing me first the Elantra, and at a later visit, the Sonota. They let me take the Elantra home for a night to see if it was the right car for myself & my husband. I felt that a car with a bit more room would be a better fit for me. They showed my the Sonota. After test driving, and going thru the features I went home to think it over. When I returned a couple days later, we discussed getting my payment to an amount I felt comfortable with. I have enjoyed driving the car now for a couple of weeks. Happy with my purchase.