"Excellent for purchases and leasing"
Had previously purchased an SUV there, and leased a new one in 2016. Liked it so much that I decided to keep it at its lease end in 2018. Was a pleasure working with everyone at Ferman BMW each time!
"Very good except for the long time for paperwork "
Took to the next day to finish paoerwork
It was not Brian's fault
He is the best salesman
Very professional and knowledgeable about his work
Helpful and trying to solve problems that were not even in his field
"My 5th Ferman BMW"
I just purchased my fifth BMW from Ferman.
They have earned my loyalty mainly because of my salesman, Brian Gains. Brian is the type of guy that you want to do business with. He is proactive, follows up and always goes to bat for you to get you in the right car.
"Making it happen is what Ferman does!"
If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie.
Decided to trade an older BMW and Audi for a newer hardtop convertible. Brian was informative with out being aggressive. Worked to get me the best deal possible. Negotiations were fair and straightforward.
"Brian Gains and this Geniuses"
I wish that I could have had my $350 BMW Lease Disposition Fee taken care of. But other than that. I am very happy and would recommend
The sale was quick and easy. Very friendly staff and very knowledgeable. I could also tell that the employees really seem to enjoy working for Ferman. .
"Probably the best car buying experience I’ve ever had. "
I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and professional. Aleksandr, Brian, Scott in Finance! Awesome team of very caring people.
"Superb Customer Experience "
When a business values your time, your interest, your family needs and your needs, that business is invested in their customers! Brian Gains and the team at Ferman BMW were exceptional! They took care of my experience from start to finish. The show room, the cars, the buying experience, down to driving away was phenomenal.
Most cars might speak for themselves with performance and looks but given a bad customer experience, you will find another car. I am thrilled to say At Ferman BMW, I got both; an amazing car and an amazing experience!
I just move down to Florida. It was great talking to brain giant over the phone before we moved to Orlando. He is very kind and friends. What's why we drove 2hr from Orlando to the ferman bmw