"Kudos to Joe Zerbo"
A big nod to Joseph Zerbo for going beyond the call to rectify an unusual issue I had with my 2011 Forester. On my behalf, Joe interceded with outside vendors and coordinated with the service department to get the job done in a reliable and efficient manner. In the process, Joe was considerate and kind to me. I thank David Taylor for making the introduction. I am grateful to you both.
"awesome service AND parts departments"
the service department is unbelievable!! courteous and accommodating and willing to spend the extra time answering all questions. shaun in the parts department spent so much time with me talking about cargo roof racks, options, taking parts out of boxes to better explain. WHO DOES THIS ANYMORE???? sadly, we have become a society of texts, emails, social media with little to no personable skills anymore....well premier Subaru continues to master a dying skill.
Every one I dealt with went out of their way to help me. I wouldn't go anywhere else. This is the second car my family has purchased here.
Nadine was very flexible with us and also the entire dealership staff. They did an excellent job meeting our needs and exceeding our expectations. This was the best car buying expereince of my life!