Brian Lewis did a awesome job getting my truck and taking care of the details before and after the sale. I will definitely be back on my next vehicle.
We always get excellent service at Walt Massey. Danny and his sales staff are always ready to help us. Thank you Walt Massey Chevrolet Buick GMC....
- Josh S
Was great, easy, and convenient dealing with Brian Lewis, anytime I called or came by he went above and beyond to us us with out car.
I recently found a car I loved at Walt Massey. Brian Lewis and Shemuel McCraney were amazing from the very beginning to make sure we got in this car. I couldn't be more pleased with how easy they made the process of purchasing this car. I definitely reccomend both Brian Lewis and Shemuel McCraney to anyone looking to buy a new vehicle!
"Pleasant, Professional Experience"
- Suburban Buy
My wife and I would like to share our wonderful experience in purchasing a 2018 Chevrolet Surburban recently. We located the vehicle online and made a visit to the dealership to check it out. We were met by Brian Lewis who proved to be helpful, professional and attentive to every detail of our buying experience. Every person we met with including Danny Moorman the sales manager made our whole buying experience simple, smooth & successful. Thank you Walt Massey!
Other Employees Tagged:
"Great new buying experience"
Had a great experience here buying my first new vehicle. Brain was very helpful in finding the right truck and getting the best deal possible. Very friendly and didnt pressure. He understood that I was very picky and knew what I wanted and he helped me find just that instead of a compromise. Would recommend giving them a shot if you're in the market for a GM vehicle.
Brian went out of his way to get us the vehicle that was perfect for our situation. He also kept us updated very frequently when acquiring the vehicle. We were very happy with our experience. Shemuel also did a great job helping us with financing.
"We’re not very please with the service!!"
When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hanging below the dash and is not put in its place. The air box was still in the back of the car when we got the car back and since we were still there we decided to trust you with an oil change and told the service department about the air box. Understandably, prior to the vehicle coming to you, the air box was taken off by another mechanic. The problem is that you chose not to put it on or inform us that it was not in place. The fact that you would allow a customer to leave in that condition is very disappointing. It is unprofessional and shows that you completely discard the safety of your customers once you’ve collected your money. There was also no power steering fluid and again, we were not informed. Which also means that during the oil change you failed to check the fluids like you’re suppose to, like you are paid to do. So to say the least we are displeased with the service you provided and will NOT refer you to anyone nor come back for your services.
Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a diagnostic test in hopes of fixing my trunk. Unfortunately, i was unable to get my trunk fix because i couldn't afford the service. One of the nice employees was willing to talk to her manager for a price override
Very good experience. Would highly recommend. Fast friendly service. Got a really nice car for a good price. Will recommend to friends and family. Will buy again