Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brian Poteracki
Brian Poteracki at Arlington Heights Buick GMC
Refer Me

Brian Poteracki | Page 2

Certified Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
4.9
410 Reviews
4.9

410 Reviews

Write a Review

410 Reviews of Brian Poteracki

January 18, 2024

Dealership Rating
Employee Rating

Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Fligel, Dean Fay, Chris Parisi

Helpful
Report | Print
Jan 19, 2024

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Arlington Heights Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

Dealership Rating
Employee Rating

after brutal cold weekend I was worried they couldn't accommodate a walk in for an oil change. They squeezed me in and got me out of there in less than 2 hours. Great service as always! More

by Ali Zaimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 19, 2024

Arlington Heights Buick GMC responded

Hi Ali, and thanks for your kind words! We appreciate our team here at Arlington Heights Buick GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Arlington Heights Buick GMC Team

January 05, 2024

Dealership Rating
Employee Rating

Brian was great! He was nice, accommodating, understanding and responsive. I really appreciated his help! More

by scott delevitt
Recommend Dealer
Yes
Helpful
Report | Print
Jan 05, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. Short wait despite it was an emergency visit to fix a tire. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 28, 2023

Arlington Heights Buick GMC responded

Cathy, thank you for your kind words about the service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Dealership Rating
Employee Rating

Everyone is always incredibly friendly and knowledgeable. Willingness to work with anyone’s schedule and explain all work performed. More

by sampsonite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 27, 2023

Arlington Heights Buick GMC responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

December 12, 2023

Dealership Rating
Employee Rating

Brian was great as always. And I believe that this was the quickest timetable I’ve ever had. Thank you. More

by Fantastcsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 13, 2023

Arlington Heights Buick GMC responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

December 06, 2023

Dealership Rating
Employee Rating

I’ve used your dealership three times, once to purchase a used vehicle, and now twice for service, and seem to have found a new local dealership for my GM vehicles. More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Dean Fay

Helpful
Report | Print
Dec 07, 2023

Arlington Heights Buick GMC responded

Bubba, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

November 25, 2023

Dealership Rating
Employee Rating

Brian Poteracki is professional and kind and has excellent customer service skills. HE explains the work needed to be done on my vehicle and provides a written explanation of services completed and More

by csv.victor78
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 27, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

November 24, 2023

Dealership Rating
Employee Rating

Brian in service made sure they located the noise issue on my vehicle and communicated what next steps are going to be. More

by pierinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 27, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

November 14, 2023

Dealership Rating
Employee Rating

Brian kept me up to date throughout my service visit today on what need to be done today. Super good service as always, that is why I only bring my vehicle to Arlington Heights GMC/Buick. More

by denise1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr

Helpful
Report | Print
Nov 15, 2023

Arlington Heights Buick GMC responded

Denise, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

1
2
3
...
41

Dealership Inventory (158 Vehicles)

new 2024 Buick Enclave car, priced at $46,741
2024 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
$46,741
View Details
used 2023 Mazda MX-5 Miata RF car, priced at $33,775
2023 Mazda MX-5 Miata RF
used
Soul Red Crystal Metallic exterior
Automatic
Rear-wheel Drive
$33,775
View Details
new 2024 Buick Enclave car, priced at $46,471
2024 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
$46,471
View Details
new 2023 Buick Envision car, priced at $33,755
2023 Buick Envision
new
Cinnabar Metallic exterior
Automatic
All-wheel Drive
$33,755
View Details
new 2024 GMC HUMMER EV car, priced at $116,650
2024 GMC HUMMER EV
new
Interstellar White exterior
Automatic
Four-wheel Drive
$116,650
View Details
new 2023 Buick Enclave car, priced at $52,836
2023 Buick Enclave
new
Sage Metallic exterior
Automatic
All-wheel Drive
$52,836
View Details
View All Inventory