"Went for a test drive, left with a car!"
I was in and out of contact with brian for a few weeks knowing I wanted to start looking for a car but wasn’t exactly sure when I wanted to actually go through with it. Brian was totally understanding and flexible with everything. He texted me letting me know a few certified RAV4s came in and asked if I wanted to test drive. We scheduled a time and upon going for a test drive a same model but newer just came in and wanted to show me that one. I instantly fell in love with it. Test drove it and knew I wanted it. This was my first car purchase and Brian was the best during the whole process! I had a good check list of things I wanted and I was able to check every box! After I took the RAV4 home I noticed a stain in the trunk and without hesitation Brian got my car in for a cleaning. Beyond thankful for Brian during this life achievement.
My sincere thanks to Brian who went out of his way to be patient with me - an impatient and difficult customer. He is a true professional!!
My car buying experience was truly a great experience! Brian was prepared for my appointment, was very knowledgeable of the inventory, accommodated all of my requests and kept the process moving. Excellent communication during and after the sale. I will be calling Brian again for my next car purchase and highly recommend him to anyone else.
Lia is an exceptional dealership and Brian was a pleasure to work with. All of the employees we met were knowledgeable and nice and they made the process easy and no nonsense. Brian was professional and really valued our time. Lia is now our dealer!
"Brian Rae, Salesman"
- Brian Rae
I have purchased three cars from Lia and it has been a good experience ever time. The Service Department has been easy to work with and my that was also a pleasure to work with.
In my most recent experience working with Brian Rae,
Brian listened to what I wanted and kept my requests first and foremost through the entire transaction. I will recommend him to friends and family if they are looking for a car.
My teacher @ RPI recommended this dealership and two weeks ago I purchased a Prius C. I am very happy with my sales guy Brian. He gave me a very reasonable price and was very professional and helpful.
" informiative non pressuring a fantastic deal on a new car."
- Kevin B. of greenville N.Y.
overall and exceptional experience with my salesperson Brian Rae & staff bought a new 2017 Prius Hybrid[ my 3rd Prius from here] they have a life time customer highly recommend the dealership it really was a pleasure....Kevin B. of Greenville N.Y.
"Professional and service-oriented"
- Brice Mason
My wife and I came in to explore the lease of a new vehicle. We were trading in a car that we'd kept for over 15 years so we needed some education to come up to speed on what's available and would suit our family needs. Brian was excellent throughout the sales experience as he offered sincere, honest advice in a conversational tone. I never felt like I was being lectured or pressured into anything. He asks all the right questions to help us find what we were looking for and was very patient with us. As new customers it was great to have him show us the entire service center and introduce us to the service department. Lia sold us on their obvious attention to customer service and teamwork. Working with Brian all the way to Nicole, Nick and Andy in sales and Sid in service it was clear they are organized and value the same levels of service throughout.
Brian went above and beyond to help me. It was a pleasure doing business with him. I would highly recommend Lia Toyota and Brian Rae.
"You should never be there"
We rate one star here because we could not rate zero here, though we do want to. This is really a terrible place that you should never visit. It does not count whatever they offer you. The sales consultants there would not take you seriously and always do not keep their words. You should never shop here.