" informiative non pressuring a fantastic deal on a new car."
- Kevin B. of greenville N.Y.
overall and exceptional experience with my salesperson Brian Rae & staff bought a new 2017 Prius Hybrid[ my 3rd Prius from here] they have a life time customer highly recommend the dealership it really was a pleasure....Kevin B. of Greenville N.Y.
"Professional and service-oriented"
- Brice Mason
My wife and I came in to explore the lease of a new vehicle. We were trading in a car that we'd kept for over 15 years so we needed some education to come up to speed on what's available and would suit our family needs. Brian was excellent throughout the sales experience as he offered sincere, honest advice in a conversational tone. I never felt like I was being lectured or pressured into anything. He asks all the right questions to help us find what we were looking for and was very patient with us. As new customers it was great to have him show us the entire service center and introduce us to the service department. Lia sold us on their obvious attention to customer service and teamwork. Working with Brian all the way to Nicole, Nick and Andy in sales and Sid in service it was clear they are organized and value the same levels of service throughout.
Brian went above and beyond to help me. It was a pleasure doing business with him. I would highly recommend Lia Toyota and Brian Rae.
"You should never be there"
We rate one star here because we could not rate zero here, though we do want to. This is really a terrible place that you should never visit. It does not count whatever they offer you. The sales consultants there would not take you seriously and always do not keep their words. You should never shop here.
"2017 Toyota Tacoma"
What a great place to buy a vehicle!!! Thank you so much Chris for everything you did for me. I told him what I wanted in the truck and he found the one I was looking for. I'm thrilled beyond belief.I love this truck already!!!!
Other Employees Tagged:
"Smoothe, pleasant transaction from start to finish."
In recent years our experience with car dealerships has not been the greatest. It was a pleasure to deal with a company that seems to adhere to the high ethical standards that the public expects from Toyota. We are fortunate to have them in the Capital region for our convenience. We had a terrific salesperson by the name of Brian Rae. We felt that he truly was trying to help us find the models that would best suit our needs. We got exactly what we were looking for thanks to his knowledge of what was available. Toyota should consider him a "keeper" !
"Professional and fficient"
- Jack and judy
Purchasing our new car and trading in our old car was done smoothly and efficiently. Our salesman was polite and patient, even staying beyond closing time to help us.
It was a enjoyable experience in buying our new Camry. the people where friendly and very accommodating to our needs. will definitely purchase another car from Lia. Brian Rae was awesome! Very patient and helpful with all our questions. Would definitely want Brian for our next purchase!
"2017 Camry Purchase"
This was our first time at Lia Toyota of Colonie. Sales person Brian Rae was very professional. He was very customer friendly. There was no pressure on his part for us to buy. We felt very comfortable working with him. He was very knowledgeable about the vehicles. It was a good experience for us. We are happy with Lia, will recommend the dealership to others. We will definitely return for out next vehicle purchase. (We were met other personnel of the dealership. All were nice and accommodating. The building was beautiful, clean, and neat. Customer accommodations were very nice.)
"very pleased with our buying experience at Lia Toyota !"
my husband and I were VERY firm on the vehicle we wanted right down to color. When we walked in Brian was at the front desk and extended a friendly greeting and introduced himself. As we conversed with him he proved to be very knowledgeable and so very helpful without being pushy at all and set about putting us into our new vehicle which we are VERY pleased with. Brian took all the time we needed and also displayed a level of integrity and kindness which I was impressed with. He was a blessing to us .