Brian Schlegel
Brian Schlegel at Hubert Vester Chevrolet
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Brian Schlegel

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.6
202 Reviews

Dealership Experience

2 yrs, 9 mos

Languages Spoken

English English

4.6

202 Reviews

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202 Reviews of Brian Schlegel

April 20, 2024

Dealership Rating
Employee Rating

As a customer, l received excellent service, and the service personnel exemplified professionalism. Well done! More

by evon.lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
Employee Rating

1st time customer,to early to give a descent rating at this time, maybe later on More

by charrell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Hubert Vester Chevrolet responded

We strive to deliver an exceptional experience from the first time you walk into our store, so if there were issues or concerns that need to be addressed or resolved, we want to work towards that goal. Please feel free to contact me at lowens@hvautogroup.com to further discuss your visit. Thank you for taking the time to share your feedback with us and I look forward to hearing from you. Lisa Owens Customer Relations Manager

April 12, 2024

Dealership Rating
Employee Rating

Hubert Vester Chevrolet went above and beyond what any car/truck dealership would have done for me. I was traveling from out of town when my truck broke down and needed repair. The office and staff we More

by jmike1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2024

Dealership Rating
Employee Rating

They addressed my issues with no hesitation and solved my problems They are the BEST!!!! More

by RJMJ81
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

April 04, 2024

Dealership Rating
Employee Rating

Great service and staff. The service was done in a timely manner by the technician. More

by dtp2605
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

April 03, 2024

Dealership Rating
Employee Rating

I was satisfied with what they did. yesterday go by see them tell them that I sent you More

by PETWAYRICHARD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isabel Wilson

March 19, 2024

Dealership Rating
Employee Rating

Have a warranty issue with the key fob that they 'cant fix' until it does it in front of them. They saw it happen but still cant fix it because their staff can only fix the problem if the computer tells t More

by Kjohnson
Recommend Dealer
No

Other Employees Tagged: Brian Schlegel

Mar 29, 2024

Hubert Vester Chevrolet responded

Being able to duplicate a customer's issue is frustrating to both our customer and to our dealership personnel. Your confidence in our abilities sounds like it has eroded and there is more to your concern. I would like the opportunity to discuss your feedback and issue further. Please reach out to me at lowens@hvautogroup.com, at your earliest convenience. I look forward to hearing from you. Lisa Owens Customer Relations Manager

March 10, 2024

Dealership Rating
Employee Rating

Feel comfortable every visit that I'm going to be treated fairly and given the right information about my vehicle. More

by c.m.brown4040
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

March 03, 2024

Dealership Rating
Employee Rating

They can not fix an issue i have had since i bought it. Will never buy a chevrolet again More

by Kjohnson
Recommend Dealer
No

Other Employees Tagged: Brian Schlegel

Mar 05, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. Your review does not give me much information about the vehicle issue. While the vehicle was at the dealership, have we been unable to duplicate the concern you have? If that is the case, we understand how frustrating that can be. It sounds like your interaction with Brian has been positive, even if you are feeling less than satisfied with the brand at this moment. We would like the opportunity to work with you on a resolution plan. If you would contact our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201, at your earliest convenience, we'll try to turn this situation around. Lisa Owens Customer Relations Manager

February 18, 2024

Dealership Rating
Employee Rating

While Brian was gone, my car must have been ready. I was told it would be an hour wait which was fine. But after an hour and 20 minutes I went to check the status and my keys were up there. No one cal More

by briana.gorham1017
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

Feb 23, 2024

Hubert Vester Chevrolet responded

Thank you for your honest feedback. I do apologize for any inconvenience caused by our lapse in communication, re: the status of your vehicle. We appreciate your business and your understanding. Our Service Manager, Danny Meacomes, will be reaching out to you directly to address your concern. Lisa Owens Customer Relations Manager

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