Got there early for service got out quickly.
People at the service area always smiling and helpful. I would recommend this particular dealership if you want a great car and A+ service.
I had previously bought a Forrester at this dealership and decided that it was not exactly what I wanted. So I checked for an upgrade having no intentions of buying a new car that day but Gary was awesome worked with me as well as the finance department and I drove away with the larger and much better car
Other Employees Tagged:
Gary McCloskey ??????????
My husband and I had a great experience buying our very first vehicle. It was our first new vehicle ever-and I am very happy that we purchased it here. Everything was smooth from beginning to end.
Frankie was great in assisting us and so patient with us while we found the right vehicle for us. I felt comfortable enough in asking him to jump in the seat with us to have an idea of how passengers would fit and feel in the back seat. A true team player! The process of buying a vehicle was a smooth one, and to my surprise, a week later we even had an invitation to attend a class to go over the many features of our Ascent. This was beyond what I had expected and to learn that a gift card was even offered for attending was mind-blowing. I am grateful for this opportunity and for the treatment that we received during our class, Dee is excellent! She made sure that our needs were met and that we understood how all the parts of our SUV functioned. I felt very comfortable with her!
Overall, we are delighted with our experience at Subaru of Grapevine
- Bill lueg
5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty service though the mileage and time had expired. Thanks Brian! I’ll be back.
"Above and beyond"
This Subaru service center always goes above and beyond my expectations. The service center and the sales team are both excellent.
We recently bought a new Subaru Outback and it was a great buying experience. Now, maintaining the car is seemless and the service team really takes good care of us.
I highly recommend visiting the Grapevine Subaru center!
Thank you for all you have done for us and look forward to seeing you again soon.
"Service was great"
I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour.
"Five Stars for Five Star Subaru Grapevine"
- Paradise angel
Always a pleasure to do business with these folks! I am so happy with this dealership that I ordered up a new car from Nick Eyster today.
This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with everything, except maybe some of the prices. That won't stop Me from taking care of My Subarus!
The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones.
It’ an overall very good expience.
Other Employees Tagged:
"First scheduled service"
Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an easy to understand way. A key point is they do not true to up sale the service package I have. The did the system check, changed the oil and oil filter and rotated the tires, exactly what the were supposed to do no extras were tried to be sold.