Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees
"SERRA has stepped up"
- BLTTERESA222 Verified Customer
1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazing. He went above & beyond. Brian the Finance Manager was very knowledgeable also. But for the employees in the Service Dept is why I came in in the 1st place. An older lady answered my call at SERRA & we began talking like we had known each other for years. Actually I have used SERRA when shopping & financing my cars since I was in my 20’s. I am almost 60. So that’s 40 years of Superb Service. SERRA has chosen to have extra employees in the Service Dept to greet you. That is a Plus !!! The Salesman are so nice. I was looking for 1 man in particular but he had been promoted. While the other salesman stood around, Jeremiah took me to his office & listened to what I had to say & he worked hard to find me what I was looking for. Terrific job Jeremiah. I am pleased to have worked with you. Sincerely, Teresa Donaldson