"Alex was excellent"
Alex was very professional and very courteous.
He was very knowledgeable and helped us learn about the features of our Crosstrek.
We are from East Lansing so we negotiated our deal in advance and Alex delivered on all our requests.
The finance dept was efficient and friendly.
"Fantastic Staff and Fantastic Dealership "
- D. The Happy Customer
Jason is a wonderful person to work with and is extremely devoted to making people feel comfortable. I was car shopping with my dad and was introduced to Jason regarding our choice of car. He did not pressure us at all and was incredibly patient throughout our car buying process. While I hopefully will not need another car for a very long time, I would absolutely recommend you contact Jason and the wonderful staff at Sellers Subaru. Also, special shoutout to the sales manager, Briana. Thank you for your patience, kindness, and understanding. This is my first Subaru and the entire staff at Sellers Subaru made me feel welcome. Thank you for the wonderful experience.
"A Solid 'No Pressure' Buying Experience"
- John Gurnow
I had a great buying experience. Jason Vela helped through the whole process making sure I knew the 2018 Outback Limited had and didn't have. It was just a great experience without feeling pressured. I had no issue making use of incentives that Subaru and Costco Auto were offering. Jason gave me my options upfront and the price I was shown was the price I paid. Jason also did a great job showing how to use various features and setting up Android Auto. I would definitely recommend Sellers Subaru as great buying experience.
"Best Subaru Dealership in SE Michigan"
I worked with Jason Vela - great salesman. No pressure tactics. No typical sleazy pitch where one price is quoted and another is the final number. Everything at Sellers was very upfront and above board. The sales manager (Steve) did an appraisal on my trade-in and came and explained everything thoroughly. The trade-in Sellers would have given me was lower than my guaranteed trade in through Subaru and he was honest and helpful in giving me the price. They even bumped out a small dent and buffed out some surface scratches for free for me so that I could get the guaranteed trade-in price with no problems from Subaru!! When I picked up my new (CPO) Subaru Outback it was shiny and looked brand spanking new. I will absolutely use Sellers Subaru for any future Subaru purchases - I would even consider coming back if I moved out of state because they are so honest and easy to deal with.
"New Car Purchase"
Sales person was very knowledgeable and courteous. I was greeted upon entry to the dealership by a very nice receptionist. I would highly recommend this dealership.
"Friendly, service with a smile."
Everyone was very friendly and helpful. Never felt pressured, or rushed, made sure I was happy with my purchase. Would highly recommend to friends and family.
"Best experience ever with dealership"
From start to finish, no pressure. Made sure we were happy with all aspects from showroom to financing to finish. Would highly recommend not just for the cars but for the customer experience.
"Great experience "
Alex was very accommodating and knowledgeable. He definitely went the extra mile for us, answering all our questions and even calling us on his own time. When this lease is up, we are coming back to him.
Alex was very helpful and patient. It took me a while to decide exactly what I wanted. We talked through many options, and he always gave his advice. The staff is very friendly, I always felt welcome there.
"Outstanding customer service!"
Wonderful new car buying experience! We were treated like family, everyone was so courteous. Our salesperson made the whole process easy and exciting! Thank you, Jason Vela!