After a subpar experience at a different dealership, I was pretty nervous to move forward with the buying process. I was pleasantly surprised by the service at Olathe Chrysler, Dodge, Jeep. I emailed the dealer the night before I came in, and had a response first thing in the morning from Andrew, followed by Bri. She had the vehicle I was interested in pulled up front and ready to go for a time that worked best for my schedule. From the moment I walked in, I felt like I was was a long lost friend. It was an honest, and easy process. I couldn’t be more pleased with the experience. Bri, Andrew, and Brad, thank you so much for your time, attention, and kindnness!
"Easy. Straightforward. So much fun!"
We had the pleasure of working with Bri and she's been nothing short of incredible. She was accommodating of our schedule, our preferences and remembered my daughter's name a week later. When we showed up to go through the numbers she had crayons, an elephant figure and a balloon waiting for our three year old, and options waiting for us. (She even gave the little one a popsicle!!!)
The whole experience was painless, straightforward and quite enjoyable. We love our new Jeep and the experience we had with Bri at Olathe Dodge. 10/10, would recommend to people not even looking for a new car.
"2014 Jeep "
Brianna was great to work with. She had the Jeep waiting for us and ready to go. She was knowledgeable about everything we asked. She made the whole car buying experience a great one!
"Best deal awesome people"
I was looking for a new Dodge Ram 1500 and a friend of mine at work recommend Bri States at Olathe Dodge. I was hesitant as I recently had at bad experience at Landmark Dodge (which I do not recommend). After calling and talking with Bri she was probably the easiest salesperson I have ever dealt with. She did not try and push me into a payment that I was uncomfortable with. Withing two days I had a new truck and the payment I was looking for. I would definitely recommend Bri and Olathe Dodge.
"Bri was the best!!!"
Spent quite a long time searching for the perfect family vehicle, thankfully we found Olathe Dodge and especially Bri. She was absolutely wonderful to work with, very knowledgeable, friendly, and patient. Would recommend Olathe Dodge!
"Brianna States is Awesomesauce! But not Olathe DCJR."
Brianna was an excellent ambassador for Olathe DCJR. She was an excellent representative for a company that is overall disappointing. I can't say anything bad about what transpired up to the sale and during the sale it was shortly after the the sale that things soured. The finance guy (Michael) was less than professional when he found out financing was not needed. The sales manager/person (Les Saunders?) which whom was the contact for the internet negotiated price and the difference needed to be paid plus the trade in was where another issue rose. Tax, title and licence fees were asked to be included and triple checked by the buyer, a third party and myself before the check was given to Olathe DCJR. We were assured it was included in the figure but upon trying to register the car at the DMV we were told it was not. $695 mistake which is small for Olathe DCJR is huge for the buyer.
Other Employees Tagged:
, One of the Michael's, but I can't remember which one, gets a negative 1/2 star rating and that's being generous.
"Great buying experience"
- Return to jeep after 12 years
I made my deal over the phone after studying your website. I went to mutiple jeep dealerships before looking at olathe jeep, because we live in Arkansas. I felt my deal was fair and once we arrived at dealership, Bri took good care of our sales completion process. Well worth our drive!
"Excellent customer service"
I purchased my dream car yesterday from Bri. From my first contact Bri was amazing. She was pleasant, knowledgeable and shared my excitement for my purchase. I felt well taken care of, respected and love my purchase. The team was well organized and the buying experience was quick and easy. Best car buying experience I have had. Thank you Bri for being a part of special day for me. I enjoyed your company and you were a perfect help!
"Easy, breezy, Bri made it fun!"
I gave 5 stars because I walked in having the feeling this was going to go smoothly, the way I hoped. I first met Daniel when I dropped off my old car. He was nice and funny, which made the experience start out right!
Then I met Bri, she was very much in tuned with what I was looking for and found it spot on!! I’m in love with my new jeep, and we had a lot nice conversation in the process. Made the waiting game bearable! Ha!! I had no idea such a young girl could be so naturally good at what she does. She’s a natural.
Then the last Daniel came over, and was very positive, and worked with me, and made me happy like it was his job!!! :)) (I’m being funny) but seriously this was not my first rodeo. Definitely my most pleasant.
"Best purchase experience ever"
Bri went above and beyond to make sure the purchaser of my new Jeep Grand Cherokee was perfect. She made sure all my expectations were met and that I got the best deal possible. She deserves a big raise!!!