"Great experience price match for mustang"
I got a price from a dealership in New Jersey for a ford mustang ecoboost and decided to go to Dana instead since I did not feel like traveling to jersey. I asked them to match the price the other dealership gave me, and they did it with no issue. It was great service and no problems, I would recommend this dealership to anyone looking for a ford or lincoln!
friendly environment, always willing to help you with any problem. big selection of vehicle Cam was friendly in helping us with everything we needed water was cold coffee was hot.
"Extremely Happy with My New 2018 Escape"
- Eddie C
I cannot say enough positive things about my recent experience with Rich Harley at Dana Ford in Staten Island. I brought back my current 2015 Ford Escape with one month left on the lease. Rich and staff cancelled my last payment on the 2015 Escape, and put me in my new 2018 Titanium model. Rich was a pleasure to deal with.... he was pleasant, kind and caring about my needs and he was extremely knowledgeable about the product. I walk in the showroom at 10:00 with my old 2015 Escape and drove home with my new 2018 Escape at 12:30.....it was painless. I hope Rich will be at Dana Ford in three years when I have to lease again.
"A true professional pleasure"
Initial contact was internet with Brieann Driscoll, who was extremely helpful and worked with me over details. Months later I called back and she had all the notes and details we discussed. No need to start all over again. We narrowed down and set up appt. with Sales, Gennero Esposito who was also, professional and worked hard at getting us what we wanted. Felt like he was working for us, not doing us a favor as in other dealerships. Two hours later we negotiated a fair deal on a new Lincoln Continental, and even the manager came out to welcome us to the dealership and thank us. A wonderful stress free, and successful day for all.
"Smooth pricing & Purchasing"
- Thomas Jones
Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few questions scheduled appointment that simple. Met Mary Garffeo who worked through the wind and cold to find a car that we would like. She worked very hard on my behalf to get the right pricing so that we could afford to upgrade into a new vehicle. She explained the process scheduled a date and time that would be convenient for us to pick up vehicle. Scheduled pick-up went like clock work. Mary worked with my wife showing her the vehicle and helping her get familiar while I spent time with Frank Tripoli in the finance department. Again he walked us through everything and made valid points about some of the different options. Made us feel comfortable with our decisions and had us out of there in no time at all.
"Easy and enjoyable"
- Pat Schuller
The incredible staff were easy to work with. They listened and understood my needs. They worked with me on all aspects of my purchase.
It was an enjoyable process. Thanks to Steve Riccardone, Matt Riccardone, John Daly and Mohammad Shahout. It was a pleasure dealing with you all. I will recommend you to all.
"More than I (cynically) expected"
Salesman Patrick Kilbane and sales manager Michael Passaro treated me like family. They were patient and kind with my non-stop haggling and questions. Amazing.
"They are the definition of ANTI-customer"
Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proceeded with her script. Told me my lease was up soon and asked if I wanted to come in and pick out a brand new car. I said "no". She said "fine" and hung up. Anyone halfway concerned with keeping a customer would have at least tried to inquire 'why not' or at least ended the conversation on a pleasant note. This is just typical of the overall experience I have had with Dana Ford sales and service departments for the past 3 years; you're not worth their time if you're not making them money.
"new car "
It was a pleasure doing business with Dana Ford and Lincoln the sales man Nick Giarletta was awesome helped me every step of the way and is still making sure i am happy with my purchase. This place gives a++++++++++++++ customer service and is so helpful and friendly with me every step of the way.
Very good experience painless witch leasing a car never is. Big thanks to Brieann Driscoll and Michael Angelone great to deal with very helpful 10/10 experience.
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