Brock Elison | Page 17

Pleasant and rewarding experience! We perceived the men we worked with when purchasing our used vehicle to be attentive, kind, honest, and professional, most particularly Dennis Craig.. We perceived the men we worked with when purchasing our used vehicle to be attentive, kind, honest, and professional, most particularly Dennis Craig...good guy! More

Helpful 0

Report | Print

Buying new Accura MDX This is the fifth car we have purchased from your dealership. The reason we keep returning is because of a good sales person, Dennis Craig, good serv This is the fifth car we have purchased from your dealership. The reason we keep returning is because of a good sales person, Dennis Craig, good service, polite expert people to work with and because of a quality product. More

Helpful 0

Report | Print

Great! Love the friendly and professional staff. Awesome concierge service to assist with my understanding of the many technical aspects of my new car. Tha Love the friendly and professional staff. Awesome concierge service to assist with my understanding of the many technical aspects of my new car. Thank you! More

Helpful 0

Report | Print

Professional Service As a resident in Seattle and shopping for the best price towards a new Acura MDX. Courtesy Acura made it happen where it became affordable and hands As a resident in Seattle and shopping for the best price towards a new Acura MDX. Courtesy Acura made it happen where it became affordable and hands down the best sales team which you can trust. Selling homes for 29 years with RE/Max. I done my homework looking for the greatest experience, lowest price, and above all, Professionalism! More

Helpful 0

Report | Print

An amazing team to work with I worked with Kitty and Brock to buy my new MDX. We had an odd situation and Kitty was amazingly patient and helpful, providing numerous scenarios to I worked with Kitty and Brock to buy my new MDX. We had an odd situation and Kitty was amazingly patient and helpful, providing numerous scenarios to help us select the best car, price, and payment options. Once that was decided the paper went well with no hiccups and a reasonable amount of our time. Kitty stayed late to help us finish which we really appreciated. I highly recommend this dealership and these team members. More

Helpful 0

Report | Print

Daniel, Sean and Brock were awesome! I just purchased my fourth Acura from Courtesy Acura. Working with Daniel, Sean (sales) and Brock (finance) was a pleasure. No pressure at all, and v I just purchased my fourth Acura from Courtesy Acura. Working with Daniel, Sean (sales) and Brock (finance) was a pleasure. No pressure at all, and very kind service! They gave me a very fair price for my trad. I've had my vehicles serviced at this dealership for many years and have never been unhappy. Everyone at Courtesy Acura treats their clients/customers like family. Highly recommended!! More

Helpful 0

Report | Print

Excellent selection and service Rick was professional, responsive, and provided the personalized service that we were looking for when purchasing our new MDX. Everyone at the dealers Rick was professional, responsive, and provided the personalized service that we were looking for when purchasing our new MDX. Everyone at the dealership was pleasant and we look forward to an ongoing service relationship with Courtesy Acura. More

Helpful 0

Report | Print

A very successful car buying experience We have had bad experiences with car dealerships before, so we are always on guard when we go into one. But Dennis put us right @ ease! He was very ho We have had bad experiences with car dealerships before, so we are always on guard when we go into one. But Dennis put us right @ ease! He was very honest & forthcoming about the vehicles we were looking at & the procedures. Dennis is very knowledgeable! He really worked hard to get us into the right vehicle. My husband loves his vehicle he bought. Jim in finance was very helpful in going over our credit & helping us figure out what we could get approved for... And Brock was very thorough in explaining all the documents & giving us all our options! While we were there we even got an oil change on our other vehicle. Thank everyone @ Courtesy Acura, we will definitely be back!!! More

Helpful 0

Report | Print

Customer Service, Second to None! From the moment we showed up at Courtesy Acura, Todd Connell greeted us at the front door with a positive and enthusiastic attitude. He was extremely From the moment we showed up at Courtesy Acura, Todd Connell greeted us at the front door with a positive and enthusiastic attitude. He was extremely knowledgeable, patient, and fun to work with. During our many visits, we test drove the two different drive trains of the TLX and learned more about the available packages to make the right buying decision. Todd was more than accommodating to our needs and requests. We had been to other Acura dealerships in the area, and none of them compare to Courtesy Acura for customer service. The whole team treated us with respect and made us feel like a part of the Acura family. Customer service lives at Courtesy Acura. More

Helpful 0

Report | Print

Great Dealership & Excellent Service Came in today looking for a specific used car that they had, and it was there. Don greeted me and provided outstanding customer service. There was no Came in today looking for a specific used car that they had, and it was there. Don greeted me and provided outstanding customer service. There was no hustling, no run arounds, and no pressure sales. Owen provided me with an accetable and reasonable offer on my trade in which I was happy about and it was very close to what KBB and NADA suggested (unlike a few other unnamed greedy dealerships). Brock from financing was able to meet and beat all my expectations for a loan and offer me an unbelievable interest rate (my credit is not great but not too bad either), and it was much lower than what I researched and was expecting. The overall experience at Courtesy Acura was one of the best car buying experiences I have ever had (and I would know, because I like to switch cars a lot). The entire process was short (about 2.5 hours from the moment I walked in till I drove out), very easy, and without any hassle. I believe that I got a great deal on exactly what I wanted. I feel like a superbly satisfied customer, and will definitely recommend Courtesy Acura to everyone. All the staff made me feel welcome, and once again provided customer service that was above and beyond. Once again, thank you to Don, Owen, and Brock for an outstanding car buying experience! More

Helpful 0

Report | Print