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Brockton Payette
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221 Reviews
Grew up in Bethlehem NH, played baseball and was on the Franconia downhill Ski team. Graduated from Profile High School 1994 Served my country in the United States Marine Corps 1994-1998 I was stationed in 29 Palms California, Okinawa Japan, Camp Lejeune also was stationed at Camp Fuji which is at the base of Mt Fuji and Yes I did climb the mountain! My specialty was Communications Once I finished my 4 years in the Marines I worked for a communication company out of Wakefield MA. Started my automotive career working for Land Rover in Natick MA, moved over to Mercedes-Benz of Westwood. 15 years ago I found a home at Smith Motor Sales of Haverhill. "Great Family Owned Dealer"
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
23 yrs, 4 mos
Languages Spoken
English
221 Reviews
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221 Reviews of Brockton Payette
January 17, 2024
From my first meeting, the staff were very professional and made things easy. They went out of their way, and adapted their schedule to fit my needs. I would highly recommend Smith Motors to anyone interes and made things easy. They went out of their way, and adapted their schedule to fit my needs. I would highly recommend Smith Motors to anyone interested in buying a Mercedes. More
by ATTORNEYMCNEIL
Verified CustomerOther Employees Tagged: Loren Goldstein
Helpful 
January 17, 2024
A very good dealership with people that really care. Felt very comfortable and no pressure at all Felt very comfortable and no pressure at all More
by alan31
Other Employees Tagged: Ben Coppola, Loren Goldstein, Craig Tedeschi, Roger Waugh
November 04, 2023
I recommend it to my friends and family. Excellent service. I'm going to buy another car for my wife soon. Excellent service. I'm going to buy another car for my wife soon. More
by EDWIN CASTILLO
Other Employees Tagged: Loren Goldstein, Roger Waugh , Randy Wheeler
October 26, 2023
From the time we arrived Brockton was with me every step of the way. After several test drives he drove up with a C Class , the MB I was looking for. Loren was awesome great customer service with a built in of the way. After several test drives he drove up with a C Class , the MB I was looking for. Loren was awesome great customer service with a built in sense of humor. Thanks to Smith Auto, you made it easy in purchasing the car I dreamed of. More
by LOUISE.MCHUGH
Other Employees Tagged: Loren Goldstein
October 25, 2023
The service department at Smith Motors is absolutely top rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. More
by alan31
Other Employees Tagged: Ben Coppola, Loren Goldstein, Craig Tedeschi, Roger Waugh
October 14, 2023
We ordered our car with Brockton and Smith Mercedes Benz and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling us what we wanted. We now have the CLS we wanted thanks to Brockton's persistence. More
by Chuck
Other Employees Tagged: Loren Goldstein
October 14, 2023
I live in NH and drive to Smith’s in Massachusetts because the service department is the best. We bought my wifes car there and decided to go for service to try them out, Now I bring my car to them as because the service department is the best. We bought my wifes car there and decided to go for service to try them out, Now I bring my car to them as well. Whether sales, service managers or techs they are the best. Integrity, respect and customer service is what I think of when I hear Smith Motor Sales. More
by GSBUCKMAN
Other Employees Tagged: Craig Tedeschi , Joe in Service!!! Billy, Matthew, others
October 07, 2023
Worst experience of my life. They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" Took 20 mins to get comfortable in car before I could drive it. They probably shouldnt sell highline cars. 2023 AMG C43 is a great car though. I do Love the car. Sales person even took off the spare key key chain from my new car when I wasnt looking so he could have it for the trade in! How petty. Then again, the first car only had one key chain. Maybe its their policy...lol. I guess even 78k car doesnt get a second little leather key chain. Doesnt matter really, just shows the state of mind there. More
by PETERT
Other Employees Tagged: Loren Goldstein
September 30, 2023
I was very happy with those involved in my transactio from the beginning to the end. from the beginning to the end. More
by GLENG100
Other Employees Tagged: Loren Goldstein, Roger Waugh
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