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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

September 02, 2020

The service guys were fabulous!! Especially Lauren!! Quick and courteous and I was back on the road!! I will be going back for service to my vehicle. More

by ruvino2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review of our Service Department! It's great to hear that you received five-star care and got back on the road quickly. Hope to see you next time at FX Caprara Chrysler Dodge Jeep Ram of Watertown!

August 01, 2020

I purchased a used vehicle without actually seeing it as I live in another state. Jason was great Skyping a walk around the Jeep. He delivered it to my house 4.5 hours away. I couldn’t be happier with my Wr More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Aug 03, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Congratulations on your Jeep Wrangler, Peter! We are thrilled to hear that Jason made your buying process a success, even from a distance. Thank you for recommending FX Caprara Chrysler Dodge Jeep Ram of Watertown and reviewing us!

July 20, 2020

I have done business with fx for many many years. My salesman Adam was very knowledgeable about the truck I chose. They took care of all the financial paperwork and DMV paperwork. I am happy with the More

by Heather
Recommend Dealer
Yes
Employees Worked With
Adam Powell
Jul 21, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Heather, thank you for the review! We are grateful for your longtime business here at FX Caprara Chrysler Dodge Jeep Ram of Watertown, and it means a lot to know enjoyed working with Adam. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your newly purchased truck!

July 13, 2020

Poor Service The person behind the counter was excellent to deal with. The vehicle was not ready when it was supposed to be, it took them forever to bring the veh More

by Sam62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joanna
Jul 14, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

I am so sorry for any delays that occurred as it's never our intention to inconvenience a customer. I am going to address your concerns with my team so we can work towards offering a more seamless experience in the future. I want to make sure that your inspection is taken care of, so please consider giving me a call. Thank you, Kevin Hutt - Used Car Center Manager - (315) 788-7400

July 03, 2020

FX Caprara is definitely above and beyond all the rest. Jason knew exactly what we wanted and got us into a great vehicle. We couldn’t be happier. Thank you. More

by csjackson0103
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Jul 06, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

We can't ask for a better review than this! Thank you so much for your business. We hope that you continue to love your new vehicle. - FX Caprara Chrysler Dodge Jeep Ram of Watertown team

July 01, 2020

This was really the Easiest car buying experience I’ve ever had! Mike is super responsive and very easy to work with. Thanks for all your help! More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Mike Navarra
Jul 01, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Melissa, thank you for the five stars! We are so glad you enjoyed working with Mike here at FX Caprara Chrysler Dodge Jeep Ram of Watertown. We will certainly let him know that you appreciate his help!

June 18, 2020

Cheers to your excellent Service dept Joanna Hunt & the Cheers to your excellent Service dept Joanna Hunt & the mechanic who aided me for invoice CHCS42314 on 6/16. I had no appointment but I was taken c More

by Debra L Smith
Recommend Dealer
Yes
Employees Worked With
Joanna
Jun 18, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Debra, thank you for the review! We are so pleased to hear that you enjoyed working with Joanna and our team at FX Caprara Chrysler Dodge Jeep Ram of Watertown. If you ever need anything else, don't hesitate to come back and see us again!

June 17, 2020

Mike was amazing in helping me get the car I wanted and even brought the Jeep to my work so I didn’t have to drive to the dealership. More

by Aliciaphillips346
Recommend Dealer
Yes
Employees Worked With
Mike Navarra
Jun 17, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for the review! Mike is an exceptional member of our team at FX Caprara Chrysler Dodge Jeep Ram of Watertown, and we will be sure to let him know that you appreciate his help!

June 13, 2020

Great experience with FX. Salesman Mike was awesome he was knowledgeable answered questions I had and kept me updated on the process. The only oversight was the crack in the windshield that wasn’t noticed More

by Lmalloy
Recommend Dealer
Yes
Employees Worked With
Mike Navarra
Jun 15, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. It was a pleasure to have your business at FX Caprara Chrysler Dodge Jeep Ram of Watertown and we hope you are enjoying your vehicle! I will be sure to share your review with our team.

June 08, 2020

This dealership is second to none. Jason's Woodwoths customer service was outstanding. From the minute I walked into the dealership we were taken care of. More

by rico1boston
Recommend Dealer
Yes
Employees Worked With
Carl, Jason Woodworth
Jun 09, 2020 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for reviewing FX Caprara Chrysler Dodge Jeep Ram of Watertown and for giving a shout out to Jason! It is our goal to take excellent care of customers during every visit and we are glad to hear that came true for you. See you next time!

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