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Brooke Penfield
Brooke  Penfield, Lexus Technology Specialist, Lexus of Knoxville
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Brooke Penfield

Lexus Technology Specialist

Lexus of Knoxville

10315 Parkside Dr
Knoxville, TN 37922

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Just moved to Knoxville in March of 2018 to be a part of the Lexus of Knoxville team. I worked at Lexus of Nashville for 4 years and most recently at Mercedes-Benz of Music City for 8 months before coming here. I am so happy to be here in Knoxville and hope to spread my love for the Lexus brand.

Dealership Experience

7 mos

Industry Experience

6 yrs

Specialties & Trainings

Lexus Master Certified

Languages Spoken

English English

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3 Reviews of Brooke Penfield

July 25, 2018

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"Everything about this Lexus dealership is top notch."

- Debbiec

I traded my RX 300 which was bought at this dealership 17 years ago for an RX 350. All of the employees from service to sales have excellent customer service skills and Conner made buying a car a pleasant experience. Brook spent over an hour reviewing all of the technology and helped to set up the programs. Add the luxurious feel and quality of driving a Lexus to the convenient location, Saturday service, courtesy vehicles, and nice waiting area, and this dealership rates at the top in my book!

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Yes

Other Employees Tagged: Daniel Carr, James Kanipe, Kevin Page , Conner Short-excellent

Jul 26, 2018

Lexus of Knoxville responded

Debbie, Thank you so much for the positive review! We are so happy you had a pleasant experience trading your vehicle! We greatly appreciate your business, and hope to see you again! Enjoy your new RX 350!! Sincerely, Sara H Lexus of Knoxville

July 09, 2018

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"Happy repeat customer! "

- APG73

I just purchased my third Lexus and had wonderful service from both Brian McCulloch who sold it and Jamison Stroupe who referred him to me. These guys and this dealership are seriously in the persuit of perfection. I highly recommend them and Lexus of Knoxville for purchasing and servicing your next vehicle. Thanks, Brian I love my new ride!

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Jul 11, 2018

Lexus of Knoxville responded

Thank you for the positive review! We are glad to hear our staff was so helpful! Sincerely, Sawyer Bowen Lexus of Knoxville

June 21, 2018

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"Happy Lexus owner!"

- HeatherP

I had an excellent buying experience thanks to James and Brooke (technology specialist). These two were phenomenal and made buying a car effortless and fun, would reccomend this dealership to anyone!

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Jun 22, 2018

Lexus of Knoxville responded

Heather, Thank you so much for your review. We are happy to hear about your experience with our team members, Brooke and James! Glad they were able to make your car buying experience effortless and fun. We thank you for choosing Lexus of Knoxville and look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

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