I cannot say enough good about Browning and his integrity, Browning goes far out of his way to make up for the other pitfalls of this dealership, which are plentiful. I would only recommend this dealership because of Browning and I would only recommend doing business with Browning at this dealership. Beyond the sales experience it was one dropped ball after another after another getting the repairs done to the truck I just spent $64k on. Browning many times expressed his disappointment in the manner this was handled. This entire experience was ruined by poor communication post sale and service (repairs). I was quite disappointed in the way this whole thing was handled to say the least. Would I return to dealership, yes I would, but it would only be to deal with Browning. Its a pretty simple concept people... when you tell someone you are going to do something or send an email or call... you need to follow through, even if it is bad news.
"Very happy customer"
On our initial visit to South County CJDR Browning took the time to show us all the new Challengers in your inventory, including the one I was interested in. After seeing a Go Mango Hellcat I decided this was the color SRT I really wanted. Browning worked hard to complete the sale, we received both an outstanding value on our trade in and price of my new Go Mango Challenger SRT.
When I returned to South County CJDR to pick up my new Challenger I found it front and center and ready for me to enjoy. All of the employees I encountered were both professional and courteous. I enjoyed meeting Tony and Adam as well as your service department staff. Browning took the time to familiarize me with the many features of my new Challenger and even helped me sign up for Uconnect. Overall my experience at South County CJDR was wonderful.
Other Employees Tagged:
Hosni "Tony" Benchekroun
"Great Sales Experience"
Sales experience of buying a vehicle was excellent. Found Add on-line of a few vehicles I was interested in and been researching within 100+ miles. The internet sales/fleet manager e-mailed me back with his direct contact information. I called and spoke directly to him on a Sunday, because I new exactly what vehicle I wanted how much financing I could work with. We were able come to verbal agreement over the phone. I went to the dealership, the vehicle I wanted was right up front and my contact was immediately available when I arrived. He was very personable, been with the same dealer for several years and very knowledgeable about the product, the dealer, financing etc. He provided exceptional honest customer service and delivered it very transparently and efficiently. I was very impressed and considered the whole experience top notch. The finance staff provided equally as good service and was also very knowledgeable and efficient. I left within an hour with a brand new vehicle, a full tank a gas and a very good impression of this dealership and it's staff. I would highly recommend seeing this internet sales manager if your considering one of their product lines.
Other Employees Tagged:
"Best car buying experience ever. Left HAPPY "
I was traveling 80mi to their dealership so wanted to make sure their ad (newspaper & online) were correct so I contacted via Internet. Browning called back almost instantly and told me YES, their prices on Dodge Grand Caravans were lowest in the area. Went out there the next day but since Browning wasn't working Sunday, he told me to check in with Daniel or Cherise when I got to South County CDJR. Both of them were busy when I finally got there @ 230p but I was greeted by Robert who apologized for their absence and said he was my next "go to" person. And boy, was I HAPPY with that. I knew EXACTLY which Caravan I wanted it and he went to go grab it so I could test drive it with 4 (of 7) family members that were with me LoL He was PATIENT, pleasant, easy to get along with, no pressure to buy the car I wanted, very informative, and honest.
I have credit issues but after awhile of Daniel working some magic, I was able to get financed. After a long negotiaton, was given more for my trade-in than what THEY wanted to give me so again, happy. And the last while of waiting was for them to FILL UP the tank and WASH & DETAIL the car. It was a long day though, didn't get to leave till 730p but totally worth it!! Drive back home with 5 kids was awesome. Most fell asleep in their reclining seats, with the AC set to what THEY set it to in the 2nd & 3rd rows. Kids love it & are excited as I am.
"Best price and sales service in Nor Cal"
- Jack russel
We shopped till we dropped to find the best deal on a 2015 Jeep Cherokee Sport
We saved $1080 over the nearest competitive price. Other dealers didn't even bother to return our calls once we told them the South County Jeep price.
Adam Wardak and his internet sales team are pleasure to work with. We found a car on their site
that we liked and emailed for a out the door price and within 30 minutes we had it.
Even the finance guy was great to work with.
Maybe the best new car buying experience I've ever had.