Me and my husband had such a wonderful purchasing experience . Bruce , who we worked with was very professional and always happy to help. I love my new Buick and I’ve been praising the dealership and working with Bruce wherever I go. Thank you for taking such a good care of us.
"great experience "
Bruce Dubois at Kelly is great. He is very friendly, professional, and helpful. I felt very comfortable and well taken care of during our entire experience.
- Michael Borsch
My salesman, Bruce DuBois, was great. He was able to answer all of my questions quickly and honestly. They gave me the highest price for my trade-in and even dropped the price on the truck I was purchasing. I had an issue when I returned home with my new car and Bruce answered his cell from home and took care of my issue.
"The Singing Salesman"
This is my third time in dealing with Bruce DuBois. Not just because he is a good salesman. Not just because he's a really sweet man. Not just because he calls every year in my birthday to sing Happy Birthday to me... But all of these reasons and more, for putting up with me through the years. I can be a bit difficult at times....
Anyway, besides sales, the Service Department has always been great as well. I love in Quakertown but travel to Emmaus to go to Kelly. And I am loving my new Encore!! Thanks, Bruce!!
Other Employees Tagged:
"Excellent Customer Service!"
I recently leased a 2018 Buick Encore and couldn't be more pleased. We were there for over 5 hours, asking every possible question. Bruce was the most patient and knowledgeable sales representative we had. He even stayed after the dealership closed to help acquaint us with the new car so we wouldn't drive off in bewilderment. I would definitely recommend Bruce and the dealership to anyone!
"Average car buying experience"
The service was good, my first encounter was with Bruce, he seemed unsure initially and when I returned I met with Dave, I felt Dave was more confident in the details of the SUV I choose. Overall, what made me not happy was the inability for the dealership to work with the price. I went in knowing what the average price was for the make and model of the car I wanted but would not budge on the price. I was disappointed because this was the third car within my family that was purchased from the this dealership within a few months. The staff that I met seemed friendly and eager to make you feel that you will be taken care.
"Excellent Service and Care from Bruce DuBois"
We have been using this dealership via our sales person, Bruce DuBois for many years now. Bruce DuBois is our favorite saleperson in the Lehigh Valley. He can be counted on for the very best service and care during an arduous process. We are now in a beautiful new Buick Encore! Love it - thanks for all your attention and care Bruce.
Other Employees Tagged:
"Professional and Satisfying"
- Kevin D.
Bruce DuBois did a Great Job in finding exactly the right vehicle to fulfill my needs. He was professional and thorough right down to the accent stripe. Thank You, Bruce!
Tiffany, Thank You for your help with the paperwork and for explaining my options.
I leased a 2015 Buick Encore in 2015 & loved the car. I returned to Kelly to have a tire repaired on that car. While the service dept. was working on the car I decided to speak to Bruce whom I had met earlier this year about the lease on the 2015 that would soon end. Bruce worked very hard and arranged a good deal for me for a new lease on a 2017 Buick Encore! He was very understanding with my confusion with the new technology & instructed all to me. Everyone I have worked with at Kelly in both sales & service have all been kind &knowledgeable.
"Looking for a good reasonably priced used SUV."
Bruce, my salesmen is a extraordinarily good listener, accommodating, and helpful.
At the end of the sale, Bruce even sang a jingle.